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Metro Volkswagen - Service Center

Grapevine, TX

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90 Reviews

90 Reviews of Metro Volkswagen - Service Center

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September 29, 2017

Extraordinary Experience from Laurie If you're looking for an EXTRAordinary experience when servicing your car, top notch customer service, along with a consulting aprouch, and someone t More

by English
Recommend Dealer
Yes
Employees Worked With
Laurie Sherman (Service Ctr)
September 26, 2017

Oil chg Great service Laura always is very professional and provide me with all the details that I need to know about my car. I would highly recommend this V More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie
September 22, 2017

Engine light on Friendly staff throughout the whole service department. They called the warranty office and got them to cover the add blue heater for my diesel Passa More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Sherman
September 20, 2017

Courteous and quick service Found team to be well spoken and responsive to my questions They greeted me quickly Got me out in correct amount of time Gave me a detailed invoice More

by Lculp53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waylon
September 14, 2017

Quick in and out They always do a great job getting me in for service, and they have a very pleasant attitude toward their customers. I was very impressed with Jeff to More

by Dtrade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Seeberger
September 06, 2017

Great customer service Waylon was very helpful. He took the time to explain what was needed and the process. He also provided available options so that I could choose what More

by Wago1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waylon Britton, A. Lehman
August 30, 2017

Check engine light came on while I was driving, the dealership was able to take me in without an appointment, recognize what the problem was very quickly. Once they act More

by Eric S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
August 29, 2017

Great Service Any time I go to the service area at Metro they are always very focus on giving me the best service possible and they do. They even give me recommenda More

by Vwfun33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff hanlon
August 28, 2017

Outstanding Professional honest and sincere. Laurie discussed new tires and we spent some time reviewing all the options. I will need to wait a month for the tire More

by Tdn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Sherman
August 23, 2017

Awesome service at Metro VW Irving TX My service advisor was Laurie Sherman and she went above and beyond my expectations to resolve my service and extended warranty issues. Thank you Laur More

by Vab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Sherman
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