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Priority Chevrolet Newport News

Newport News, VA

4.7
494 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 494 reviews

May 07, 2025

I purchased my car last year and each time I've had to go visit the dealership I've had a pleasant experience. This was my first time getting service and it was quick and painless. Saturday hours are a More

by sherrie.hannah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sherman, Jacy Poul, Arturo Zamudio
May 06, 2025

Well kept, will recommend to family and friends, love the service and the knowledge with the videos that they email you, something new they trying, the video could be a little more on the vehicle not just on More

by dcsboys6584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
May 03, 2025

Great service and communication. Tanisha was amazing and very kind. She made me feel very welcomed. More

by CBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanisha
May 02, 2025

The service department under John's leadership is the best I have ever dealt with. My positive, previous experience ( 3 cars total) convinced me to stay with them, despite the great distance from my ne More

by kimberly3mcu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
May 01, 2025

John Sherman is the backbone of the service department. Awesome customer service! Highly recommend to anyone! More

by Stair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
May 01, 2025 -

Stair responded

John Sherman is the backbone of the service department. Awesome customer service! Highly recommend to anyone. J. Stair

May 01, 2025

Great customer service all the time. Everyone is very friendly and helpful. That’s rare these days. More

by SherrieMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
April 30, 2025

Need to improve the phone system. Need to bring back the priority for life you are loosing sales due to not having it. I am one you have lost wet to another dealer to by my 25 tahoe More

by volleshausMarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
April 27, 2025

Great service staff ! !! They treat you well and take great care of my car. Thanks ! More

by yamerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
April 26, 2025

Took the time to ensure that the problem I stated about my vehicle was diagnosed and corrective actions were taken to resolve the problem. John Sherman was instrumental in making this happen. More

by tazdaddy1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
April 23, 2025

Always great service. I get answers to all of my questions. Everyone is very friendly and helpful. More

by bagss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant, John Sherman
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