Priority Chevrolet Newport News

The dealership had exactly what was shown on the website. The staff were extremely friendly and helpful. The staff were extremely friendly and helpful. More

It’s easy to see why Sade was salesperson of the month. She listened to what we were looking for and helped us find the perfect vehicle for us. The manager Justin was also great and the lot attendant Mike She listened to what we were looking for and helped us find the perfect vehicle for us. The manager Justin was also great and the lot attendant Mike was friendly and clearly took pride in his work. More

By and large, a good experience. Rick was very open, knowledgeable, and cheerful. Our entire family was accommodated during the visit. The corn hole proved to be a good diversion for Rick was very open, knowledgeable, and cheerful. Our entire family was accommodated during the visit. The corn hole proved to be a good diversion for my kids. Meghan was an excellent sales associate using visuals to assist. The final associate we dealt with seemed to be more of a guys’ guy looking at my husband more than I who was listed as the primary owner and then using pink to indicate where I should sign. There was a delay with the mats which wasn’t too big a deal and then a misunderstanding about programming a new key. In the end it worked out so I am happy. More

Attempted to schedule an appointment for a state inspection on website and it wouldn't because it says inspections are first come first serve. Arrived at 7am when they open at 730 and was 2nd perso inspection on website and it wouldn't because it says inspections are first come first serve. Arrived at 7am when they open at 730 and was 2nd person in line. Spoke to service advisor who had an attitude when I Arrived and stated we will have to try and fit you in. 9 hours later after speaking with the general manager I get my car back. General manager only stated he will have a talk with his employees and said he is sorry for the mix up. Worst customer service I have ever been involved with. There is more to the story but I gave you the condensed version. More

Friendly and Polite sales consultants helped us through the first time that we have ordered a new vehicle from the factory. We have now purchased four new vehicles from this dealership over many years. V the first time that we have ordered a new vehicle from the factory. We have now purchased four new vehicles from this dealership over many years. Very satisfied each and every vehicle purchased and serviced here. More

We have received quality service from here each time we have had our vehicles in for service we currently have 3 vehicles serviced here on a regular bases have had our vehicles in for service we currently have 3 vehicles serviced here on a regular bases More

The experience buying a car at Priority Chevrolet was amazing. Our salesperson Anna was awesome, very informative and helpful. Then Meghan gave us a ton of information making sure we knew exactly what we amazing. Our salesperson Anna was awesome, very informative and helpful. Then Meghan gave us a ton of information making sure we knew exactly what we were getting with the truck and any extras we could add. And finally Dwayne got us all situated with paperwork and he even color coded the documents so we knew where we had to sign. All of it was seamless and I would highly recommend buying a vehicle from them. More

I hadmy Chevy Colorado in the bodyshop for 9 weeks all I needed was a Axel ,Tire, and a Rim that was hit by another driver no body work was needed Every time I call the shop They couldn't tell me when t needed was a Axel ,Tire, and a Rim that was hit by another driver no body work was needed Every time I call the shop They couldn't tell me when the truck would be ready so I called insurance company and insurance company said that they're already approved the work to be done 6 weeks ago So whatever you do if you're out there and you're reading this do not take your car to Priority Chevrolet I will never do business with them again I had to call the manager on the 11th of July 2022 and ask him to send my car to another shop he promised me the car would be ready in a few days More

I made an appointment for 8:15 , 29 Jun Dropped it off at7:45 29 jun It is now 9:45 am and my car is sitting where it was at 7:45 Dave Jones, GM —- What does having an appointment at 8:15 really mean at7:45 29 jun It is now 9:45 am and my car is sitting where it was at 7:45 Dave Jones, GM —- What does having an appointment at 8:15 really mean COL Dave Theimer Copy furnished: Hampton Roads BBB More

Anna Golsin was amazing! !!! She made the process simple and quick! Also got me into the car I wanted in my price range as requested!!! Go see ANNA !!! She made the process simple and quick! Also got me into the car I wanted in my price range as requested!!! Go see ANNA More