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Priority Chevrolet Newport News

Newport News, VA

4.7
551 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 551 reviews

July 29, 2025

The service has improved dramatically for the better. GREAT AND FRIENDLY PERSONNEL.. GREAT SERVICE PERSONNEL. More

by Singletonandrew540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
July 28, 2025

Service crew got to our vehicle quickly and finished warranty work and inspection in little over an hour. We were very pleased More

by vptoler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
July 27, 2025

Service was completed when promised. Staff was friendly and kept me informed on the service progress. More

by whp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
July 25, 2025

Sales and maintenance team is awesome. I’ve used this dealership for years. I’ll keep going back. Ask for Gil. He’s awesome. More

by Bobby0603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Brown, Arturo Zamudio
July 24, 2025

The service department is always friendly and helpful the work is always quick and done right this is our 2nd truck from them More

by FORRISJRWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
July 21, 2025

No comment on my service that I had on July 12. In Newport News. Thank you More

by breonna710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanesha
July 19, 2025

The dealership was amazing friendly staff, respectful vibes, and exceptional service. A truly pleasant experience! More

by Dagmarys Lebron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niasia, Arturo Zamudio
July 17, 2025

Customer since 2003 at this same location so people are important for a personal touch and workmanship is great, never a problem that wasn’t solved ! And the tv is working too ! Lol More

by luvassist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shepp, Gil Brown, John Sherman
July 14, 2025

You need to fix all the pot holes in your vehicle and maintenance parking areas!!!!!!!!! More

by Tombat50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
July 14, 2025

Dealership itself isn't bad but the lady at the front desk Samantha was very rude to this customer. I brought my Priority bought Honda CVR to this dealership and her attitude when responding my questions More

by SAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
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