Priority Chevrolet Newport News

Always have a good experience when bringing my vehicle in for repairs. Very pleasant staff personnel. for repairs. Very pleasant staff personnel. More

It was a fast process but it wasn’t rushed I knew what I was looking for and the price range that I wanted to stay at and we were able to stay in that goal with the help of Ms.Marple and Mr.Aaron. was looking for and the price range that I wanted to stay at and we were able to stay in that goal with the help of Ms.Marple and Mr.Aaron. More

Staff is courteous even though they are always very busy. They always apologized for the wait. They always apologized for the wait. More

I brought my car in for inspection and oil change. They found some other issues that they recommended fixing, which I did. The work was done well, but it took longer than I expected and communication They found some other issues that they recommended fixing, which I did. The work was done well, but it took longer than I expected and communication was not as frequent as I wanted. More

They took pretty good care of me with exception of their idiotic policy to not Drive me home or pick me up from my home in Poquoson. If I had known that before purchasing my truck, I would not have bought i idiotic policy to not Drive me home or pick me up from my home in Poquoson. If I had known that before purchasing my truck, I would not have bought it here and I'm pretty sure I will not buy from them again because of it. It's only been twice but I'm already over having to beg for a ride home. More

Stayed for 3 hours, the tracker sent to my phone never left the second step (Inspection). Told I would need new tires except they didn’t have them in stock and it would be two days before the tires would left the second step (Inspection). Told I would need new tires except they didn’t have them in stock and it would be two days before the tires would come in. Not something to hear for someone working a 40 hour week having to take time off again. I opted to wait until inspection which was two months from now. I had an appointment, showed up on time only to park behind three empty cars, two in the bay and one in front of the garage door. An attendant came over and asked me to leave my key fob in the car and sign in. What would happen if someone walked up and stole my car? Is the shop liable and would they owe me a car identical to the one stolen from me? The dealership changed owners recently, now service sucks. More

This has been the fourth visit at the Newport News Branch. Everyone has always been super nice! The only Gripe I had my oil changed. However the meter in my Truck was not reset which I did myself wi Branch. Everyone has always been super nice! The only Gripe I had my oil changed. However the meter in my Truck was not reset which I did myself with no problem.So far I have been satisfied with the Newport News Branch! More

Made appt on 3 consecutive days for 3 cars and all 3 were done in 2 days i felt like a VIP with the service that John and Tanisha gave me. It's always a pleasure getting my car services from yiur organizatio done in 2 days i felt like a VIP with the service that John and Tanisha gave me. It's always a pleasure getting my car services from yiur organization. More

John Sherman is the GREATEST. !!!!! VERY PERSONAL. AND UNDERSTANDING GREAT SERVICE AND FOLLOW UP IS GREAT. !!!!! VERY PERSONAL. AND UNDERSTANDING GREAT SERVICE AND FOLLOW UP IS GREAT. More

Staff, as always, provided professional service with super communication. Additionally, when they found my Traverse needed a coolant system service, I was informed and provided consent before any work w super communication. Additionally, when they found my Traverse needed a coolant system service, I was informed and provided consent before any work was started. I don't take my vehicles anywhere else for service! More