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Priority Honda Chesapeake
Chesapeake, VA
538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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538 Reviews of Priority Honda Chesapeake
January 03, 2017
Honda - Where you are not a priority. Beyond disappointed with my experience at Priority. I went into Honda looking at 2 different cars and was recommended a different vehicle to fit m Beyond disappointed with my experience at Priority. I went into Honda looking at 2 different cars and was recommended a different vehicle to fit my needs and budget, which is what I actually ended up buying. That is where my positive experience ends. I went through a pretty frustrating buying experience and felt like I was at times being taken advantage of for it being my first buying experience. I spent a LOT of time sitting at Honda over a few days with very little idea of what was going on, what I was waiting for to happen, etc. I ended up purchasing my vehicle right before Black Friday and they had to get it in from another lot since they did not have the color I wanted on site. I was told they'd look into it the next week because it just wasn't a priority with Black Friday coming up. Mind you - I didn't have another vehicle to drive. I was paying out of pocket for a rental car until they felt my purchase was a "priority". How laughable that the place is called "PRIORITY Honda" and when you call in you have to listen to how the buyer is the priority, but I was straight up told my purchase was not a priority. My BIGGEST issue is that my vehicle is discolored. I bought a BRAND NEW (300 miles on it) Honda HR-V in grey. I went in after work to do my paperwork but was told I couldn't go see the car because it was being cleaned. I didn't get to put my eyes on the car until well past dark (I want to say it was around 8:30 or so? And I got there around 5). When I took a picture of my car, I noticed the door looked off-color and asked the sales person. He said it was just due to the flash and lights in the lot and the car did not have a color issue. WRONG. You can see the discoloration is still there. I have no idea why this is the case as this was a brand new vehicle. I have tried to call the person who sold me my car and the Honda dealership and cannot get anyone to return my calls or acknowledge this issue. I am truly disgusted at the way I've been treated about this issue. This is a brand new car that has coloring issues and not a single person will return my call to make this issue right. I would strongly advise everyone to look for a vehicle elsewhere. You may get a good deal here, but I promise you are not a priority to this dealership and you will not receive help in the long run. More
by CHELSEA M DICAPRIO
Employees Worked With
Ray Sanders
December 21, 2016
Return Honda owner found new love After having a civic for 8 years, it finally broke down and I needed a new car. I loved my Honda and of course returned to the same dealership to pur After having a civic for 8 years, it finally broke down and I needed a new car. I loved my Honda and of course returned to the same dealership to purchase a new one. I didnt think i would be able to get a new car and was looking at used. After working with Vishan Ramnauth, we left with a brand new 2017 Civic EX and made my husband soooo jealous :) Excellent experience and great team to work with! Will keep coming back! More
by LINDSAY ELDRIDGE
Employees Worked With
Vishan Ramnauth
December 20, 2016
Great experience purchasing my Honda Danny was so pleasant to work with. He was not pushy and was very knowledgable all the vehicles I test drove. I plan to make another purchase with Dan Danny was so pleasant to work with. He was not pushy and was very knowledgable all the vehicles I test drove. I plan to make another purchase with Danny! Thanks for all your hard work. If you intend to purchase a car and don't want to deal with the typical "car salesman"- go see Danny! More
by HondaFit
Employees Worked With
Danny Lopez, Steve Fletcher
December 18, 2016
Lease to purchase I had put many more miles on my lease than what is normal. They really worked with me to get out of my lease early and reduce my monthly cost. It was I had put many more miles on my lease than what is normal. They really worked with me to get out of my lease early and reduce my monthly cost. It was a bad situation that Priority Honda really took some time to help me with. More
by Mbibb
Employees Worked With
Vishan Ramnauth
December 17, 2016
Great place The service here was great, and there are a lot of amenites. I went in to get a car and got something great i love it. The service here was great, and there are a lot of amenites. I went in to get a car and got something great i love it. More
by Ravenking
Employees Worked With
Danny lopez
December 13, 2016
Amazing experience I came in to browse the hondas as I have been thinking about purchasing one for a while. I was driving around the lot and a really nice gentleman Dann I came in to browse the hondas as I have been thinking about purchasing one for a while. I was driving around the lot and a really nice gentleman Danny Lopez stopped me to see if I needed help with anything. I told him I was just browsing and he offered to let me test drive the pilot. While I parked my car he kindly got me a cup of coffee and we test drive the new pilot. I fell in love! I can't wait until the lease on my car is up so I can go back and get the new pilot! More
by Aschifferer
Employees Worked With
Danny Lopez
December 13, 2016
Happy People! We have owned our Accord for about 8 months. We cruised through the purchase happily thanks to the help of Daniel Lopez. His support continues to help We have owned our Accord for about 8 months. We cruised through the purchase happily thanks to the help of Daniel Lopez. His support continues to help as I still have occasional questions with the navigation system. Our first service visit was a joy, also. We look forward to our next visit, even if it is just to stop by, say hello and share a coffee! More
by Richard T. Munchel
Employees Worked With
Daniel Lopez
December 13, 2016
It was pleasant, very friendly and I enjoyed the experience it was my first time alone doing this, they made it easy and answered every question I had. Great customer service. Overall a pleasant experience it was my first time alone doing this, they made it easy and answered every question I had. Great customer service. Overall a pleasant experience More
by Sszalkai
Employees Worked With
Danny Lopez
December 13, 2016
Awesome! Sales experience was great! My sales representative answered all my questions and made me feel comfortable. He offered a negotiable price I couldn't r Sales experience was great! My sales representative answered all my questions and made me feel comfortable. He offered a negotiable price I couldn't resist when compared to the competitor. The finance paperwork took a little time but by the end of the day I walked away with my new Honda! I'll definitely be visiting Priority Honda again! More
by tricita36
Employees Worked With
Danny Lopez
December 13, 2016
Trade in I came in looking to trade my 2015 pilot in, because I was getting a divorce and needed something smaller. Danny was the best! Easy to talk to. Did ev I came in looking to trade my 2015 pilot in, because I was getting a divorce and needed something smaller. Danny was the best! Easy to talk to. Did everything he could to get me in. Car that was reasonable and affordable. Even tho I didn't get it, due to other reasons. I recommend going to Danny whenever you are wanting to trade or get a new car. He will be looking out for your best interest. More
by Cassie123456
Employees Worked With
Danny Lopez
