Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Priority Lexus Newport News

Newport News, VA

4.8
742 Reviews
Call Dealership (757) 234-6000
View Awards

12831 Jefferson Avenue

Newport News, VA

23608

Directions

By Type

742 Reviews of Priority Lexus Newport News

November 30, 2025

They fixed my car and are transparent about the condition of my car. They are also friendly and care about my safety. More

by kueijih.lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Print
Dec 01, 2025 -

Priority Lexus Newport News responded

Thank you for sharing your experience with us! We are thrilled you received transparent and safe care from the Priority Lexus Newport News team. We truly appreciate your feedback!

November 25, 2025

The service at this dealership is top-notch. The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business ma More

by Silverlex25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
Print
Nov 26, 2025 -

Priority Lexus Newport News responded

Thank you for the review! We are thrilled to hear that you've had a top-notch experience with our team. We are grateful for your business and we hope to serve you again at Priority Lexus Newport News!

November 19, 2025

Willingly to work with the customer. Have a nice selection of vehicle. Salesman were very nice and professional. More

by Petoscowboys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick (Frenchie) Antar, Matt Perez
Print
Nov 24, 2025 -

Priority Lexus Newport News responded

Thank you for sharing your positive experience with us! We appreciate your business and hope to see you again at Priority Lexus Newport News. Safe travels!

November 18, 2025

The sale went smooth and all the team members were helpfull. A l l good!! More

by Stephen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor, amanda, brandon
Print
Nov 19, 2025 -

Priority Lexus Newport News responded

That's wonderful to hear! We're so glad your sale went smoothly and that all the team members were helpful. Thank you for sharing your positive feedback!

November 18, 2025

Priority Lexus Newport News was the best dealership experience I’ve had. Sales and finance staff were professional and weren’t pushy. Was in and out quick and painlessly. More

by xmfan7838
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Gaul, Matt Perez
Print
Nov 18, 2025 -

Priority Lexus Newport News responded

Thank you for the fantastic feedback! We are thrilled that our Priority Lexus Newport News team made your visit seamless and enjoyable. Safe travels ahead!

November 16, 2025

Helpful and friendly service advisors. . Through vehicle check by mechanics. Great explanations of services needed. More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose - Service Advisor
Print
Nov 18, 2025 -

Priority Lexus Newport News responded

We are so pleased you found our team helpful and informative! Thank you for choosing Priority Lexus Newport News and for sharing your experience with our team. We hope to see you back in the future! Safe travels!

November 12, 2025

Very prompt and always do a great job with service. I love the video updates provided explaining service done. More

by nydeeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
Print
Nov 24, 2025 -

Priority Lexus Newport News responded

That's wonderful to hear! We're so glad we are very prompt, always do a great job with service, and that you love the video updates provided explaining the service done. Thank you for sharing your positive feedback!

November 04, 2025

Just a good dealership, both sales and service. Worth the drive of over 100 miles to get there. More

by smtscottyt67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hoover, Mohamad Mayassi, Jane Tucker, Patrick (Frenchie) Antar, Matt Perez
Print
Nov 04, 2025 -

Priority Lexus Newport News responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 28, 2025

Corey came to my rescue! I was at my Lease end and I needed to turn my car in. With patience and understanding, Corey found a beautiful replacement for my Lexus ES 350! He is More

by mahogany217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Latoya, Matt Perez
Print
Oct 28, 2025 -

Priority Lexus Newport News responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Oct 28, 2025 -

Priority Lexus Newport News responded

Thank you for choosing Priority Lexus Newport News and for sharing your awesome feedback about Latoya. We're so pleased she made the process so seamless. Congratulations on your new car!

October 12, 2025

My experience is always a great one when I take my vehicle in to get serviced from big to small jobs. I'm glad im a Lexus owner. More

by Mr. Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
Print
Oct 13, 2025 -

Priority Lexus Newport News responded

Mr. Jones, thank you for sharing your experience! We are proud to have you as a customer at Priority Lexus Newport News and we look forward to assisting you again in the future.

1
...
11
12
13
...
75