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Priority Lexus Newport News

Newport News, VA

4.8
591 Reviews
Call Dealership (757) 234-6000
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12831 Jefferson Avenue

Newport News, VA

23608

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591 Reviews of Priority Lexus Newport News

May 11, 2025

Great and friendly People! Excellent service! Nice waiting room! Highly Recommended!!! Thank you to all of you !!! More

by Vitaliy . Williamsburg VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
Report | Print
May 12, 2025 -

Priority Lexus Newport News responded

Vitaliy, thank you for the glowing recommendation! We're delighted to hear that our team at Priority Lexus Newport News provided excellent service and a comfortable experience. We appreciate your support!

May 11, 2025

My experience was excellent service was professional and courteous customer service was very knowledgeable very good More

by Donna.a. adams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Hoover
Report | Print
May 12, 2025 -

Priority Lexus Newport News responded

Donna, we're delighted to hear about your excellent experience with our team at Priority Lexus Newport News. Thank you for sharing such positive feedback!

May 11, 2025

Service was very quick and easy at this location. I was in and out in no time thanks to Darrell More

by Isurratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Ackiss
Report | Print
May 12, 2025 -

Priority Lexus Newport News responded

Thank you for sharing your experience! We appreciate your support and look forward to seeing you again.

April 30, 2025

Beautiful dealership with professional people from the dealer to the service crew everyone is helpful and nice. More

by liz2teach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi, Matt Perez
Report | Print
May 02, 2025 -

Priority Lexus Newport News responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Priority Lexus Newport News made your visit a pleasant one. We appreciate your support and look forward to serving you again in the future!

April 21, 2025

Very friendly greetings from Jose and other team members. Work was done promptly. Excellent waiting room - with snacks!! Great car, great service, and great people! More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Apr 22, 2025 -

Priority Lexus Newport News responded

Jon, we're delighted to hear you enjoyed the service and amenities at Priority Lexus Newport News! It's fantastic that Jose and the team made your visit a pleasant one. Thanks for sharing your experience with us!

April 19, 2025

Mr. Daryl was very professional, and knowledgeable of the complete car buying process. He patiently answered all of my questions resulting in a excellent car buying experience. More

by dave.fpmcc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl!, Jane Tucker, Matt Perez
Report | Print
Apr 21, 2025 -

Priority Lexus Newport News responded

We're delighted to hear that Mr. Daryl provided you with a professional and knowledgeable car buying experience at Priority Lexus Newport News! Thank you for sharing your positive feedback, and enjoy your new vehicle!

April 11, 2025

Excellent service and vehicle returned in a timely manner. Employees are extremely helpful and knowledgeable. More

by debratrittipoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya gleason
Report | Print
Apr 11, 2025 -

Priority Lexus Newport News responded

We're delighted to hear that you received excellent service and timely assistance from our team at Priority Lexus Newport News. Thank you for sharing your experience, and we look forward to serving you again in the future!

April 06, 2025

I love Priority Lexus in Newport News VA. I love my Sales Associate, Mohamad Mayassi! The dealership is on top of their customers needs and desires and Mohamad executes every detail. A top More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi, Patrick (Frenchie) Antar
Report | Print
Apr 09, 2025 -

Priority Lexus Newport News responded

It's fantastic to hear that Mohamad and the team at Priority Lexus Newport News provided such a top-notch experience! We're delighted you plan on making Lexus your family brand. Thank you for sharing this wonderful feedback with us!

April 01, 2025

Todd was great. He always had a smile putting up with my old lady crazies trying to make a decision on a car. Give him a raise! More

by Yankeenin
Recommend Dealer
Yes
Employees Worked With
Matt Perez
Report | Print
Apr 02, 2025 -

Priority Lexus Newport News responded

Yankeenin, we're delighted to hear that Todd provided such a positive experience at Priority Lexus Newport News! We'll be sure to share your kind words with him. Thanks for the review!

April 01, 2025

From working with Todd in sales, Sam in finance, Latoya in service and making sure we were welcomed, we interacted with knowledgeable, friendly, respectful, and helpful people. Purchasing a new car is neve More

by lklemasters
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd, Sam, and Latoya
Report | Print
Apr 02, 2025 -

Priority Lexus Newport News responded

It's fantastic to hear that Todd, Sam, and Latoya made your experience at Priority Lexus Newport News enjoyable! We're delighted you felt welcomed by our team and are loving your new Lexus TX Premium Plus. Thank you for choosing us!

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