Priority Lexus Newport News

I looked for a car and saved my money for well over two years. A year ago I met Kalie AbiSaab at the Lexus dealership in Virginia Beach. He was very patient and knowledgeable and enthusiastic about Lexus. years. A year ago I met Kalie AbiSaab at the Lexus dealership in Virginia Beach. He was very patient and knowledgeable and enthusiastic about Lexus. We followed him to Newport News and after much back and forth bought a Lexus from Priority. We really like the dealership and the service department sounds like it will do a really great job for us. More

Mohamad is positively phenomenal, the best of the best. He makes his customers feel special and delivers fabulous customer service! Thank you, Dear Mohamad - you are a GEM! Matt Perez was fabulous prepa He makes his customers feel special and delivers fabulous customer service! Thank you, Dear Mohamad - you are a GEM! Matt Perez was fabulous preparing the proper paperwork and explaining everything, easy to understand with a smile! Great teamwork! More

Always professional,friendly, explains eveything well regarding services being done. I’m always in and out with no problems. Love coming to Lexus for service. regarding services being done. I’m always in and out with no problems. Love coming to Lexus for service. More

The team at Priority Lexus was transparent, honest, and helpful through the entire process of building my new Lexus! Todd was so nice to work with and put me in the car of my dreams! helpful through the entire process of building my new Lexus! Todd was so nice to work with and put me in the car of my dreams! More

Great service, easy to purchase a car, take time to review the benefits and options and add ons. review the benefits and options and add ons. More

Exceptional customer service from check in to completion of service. Everyone has always been helpful and informative! Nice that you get to access a video walk through of the evaluation of your car by the s of service. Everyone has always been helpful and informative! Nice that you get to access a video walk through of the evaluation of your car by the service technician. More

The guy who received me was very inefficient . Everyone else is great. My problem was solved..Kudos to the mechanics and to Latoya also , Everyone else is great. My problem was solved..Kudos to the mechanics and to Latoya also , More

I was very impressed with Daryl's expertise, and the manner in which he took care of us. I know him personally and he exceeded the professionalism of prior sales associates that I have encountered at o manner in which he took care of us. I know him personally and he exceeded the professionalism of prior sales associates that I have encountered at other dealerships. The staff was very accommodating. I am already referring others to this dealership. More

Service manager Kyera was pleasant, attentive and thorough. Work on my car was done quickly. The waiting room had snacks and drinks, but it needed a separate area for those who needed to hold long thorough. Work on my car was done quickly. The waiting room had snacks and drinks, but it needed a separate area for those who needed to hold long talks on their cell phones. Overall, I was impressed, and I will return for our next service appointment. More

Great experience, vehicle was ready earlier than requested. Latoya Gleason makes the customer service pleasant. requested. Latoya Gleason makes the customer service pleasant. More