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Priority Lexus Newport News

Newport News, VA

4.8
590 Reviews

12831 Jefferson Avenue

Newport News, VA

23608

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590 Reviews of Priority Lexus Newport News

January 07, 2013

This definitely was a December to remember! We were going on vacation for a week in Williamsburg, Va. We decided to go by Charles Barker Lexus on the way, just to look around. We were looking to trade in our More

by sccole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Gregory, Thomas Cahoon
January 06, 2013

Everyone we worked with at the dealership was kind and courteous. I feel like we got a great deal and a quality automobile. It is a little early to judge the service, but everything so far is outstandin More

by tomshull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester, Parker, Thomas
January 04, 2013

Mr Mayassi was a most personable person to work with. He was congenial, polite, willing to help us chose the car that was the best pick for us. He was patient, and knowledgeable of the models and options av More

by gwbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
January 04, 2013

Excellent personalized service at this dealership in Newport News VA. All my questions were answered. Chester has a good talent for finding a vehicle to suit one's needs. More

by susanv13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester O Gregory
January 02, 2013

Charles Barker Lexus has great folks who are very informative and not pushy with a great car. I look forward to working with these folks for many years and cars to come. More

by mmccrabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chai, Thomas, Radiah
December 22, 2012

We were treated well. They gave us a chance to study features and compare to other cars. They took the time to explain the details of the car. More

by Jim Joseph
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khaled Abi-Saad, Parker Trowbridge, Radiah Scott, Thomas Cahoon
December 20, 2012

Pauline is very pleasant, personable and knowledgeable. She is easy to deal with and went the extra mile to attend to my customer needs. My interaction with the sales, business office and associated suppor More

by Dave_20104Runner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pauline Pittman
December 17, 2012

Felt the dealer was very helpful but yet not pushy. If he was pushy, I would have left the show room. He explained everything to me about the vehicle and was helpful in my decision to buy. More

by Glemmermann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney brown
December 14, 2012

John was very personable and was not "pushy," a quality that would have sent me out the door immediately. He listed to our desires in a new vehicle and was able to deliver accordingly Radia is a More

by Ludsan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
December 01, 2012

Excellent customer service! They help us to locate the vehicle of choice in a timely fashion. Virgil is a consummate professional that made the experience world class. Thank you. More

by AHendon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virgil Thornton
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