Priority Lexus Newport News

The whoe experience was amaing! The best part was the big red bow that they had on the car when I arrived at the dealership to pick it up! They really know how to make you feel special!! red bow that they had on the car when I arrived at the dealership to pick it up! They really know how to make you feel special!! More

As a new person to the Tidewater area I was impressed with the customer service provided by Jim Hernandez and Kevin Morgan, made this experience of purchasing a new vehicle a pleasure. with the customer service provided by Jim Hernandez and Kevin Morgan, made this experience of purchasing a new vehicle a pleasure. More

There are very professional and very informative. They helped us to select the best option and they were not too pushy the first day I tried the car helped us to select the best option and they were not too pushy the first day I tried the car More

We brought in our 2005 RX330 for a state inspection and visited the showroom to pass the time. We really didn't intend to buy a new car now but changed our mind after talking with Thomas Cahoon. The terms visited the showroom to pass the time. We really didn't intend to buy a new car now but changed our mind after talking with Thomas Cahoon. The terms of the "deal" were attractive enough that we decided that it was time for a new car and ended up buying a 2013 GS350.. The total experience with Thomas and Laura Carman was "first class, top shelf" in every way. More

This was my first time purchasing a Lexus. Our sales associate Laura Carman was courteous and helpful. She was extremely personable. She texted and emailed me to keep me posted during the sale and serv associate Laura Carman was courteous and helpful. She was extremely personable. She texted and emailed me to keep me posted during the sale and service of my vehicle. Even though I purchased a "pre-owned" I was treated like I was buying the most expensive car on the lot by both the sales and service depts. More

I particularly enjoyed the "laid back" atmosphere of the show room. There were no pressure, one was made to feel welcome and there was a general mood that the customer was part of the fam atmosphere of the show room. There were no pressure, one was made to feel welcome and there was a general mood that the customer was part of the family. Brad Rose was however the primary reason for the excellent rating. His approach was informative, collegial and helpful. Polite and friendly, he is one of the key reasons I would return to this dealership for my car-buying needs in the future. More

Although many say that the Lexus brand sells itself, Charles Barker Lexus in Newport News makes buying a Lexus an unforgettable experience. My recent purchase was the third Lexus from Charles Barker, an Charles Barker Lexus in Newport News makes buying a Lexus an unforgettable experience. My recent purchase was the third Lexus from Charles Barker, and I insist on dealing only with Mr. Mayassi. He is a true gentleman, has a great sense of humor, very knowledgable on the Lexus brand, and is willing to "go the extra mile" for his clients. His integrity is beyond question, and that is why I will continue to deal with Charles Barker Lexus. More

The best “Car Buying” experience my wife and I have ever experienced. We are so pleased with our LEXUS ES350, but more importantly we are so pleased to be a part of the CHARLES BARKER LEXUS CAR FAMILY. From experienced. We are so pleased with our LEXUS ES350, but more importantly we are so pleased to be a part of the CHARLES BARKER LEXUS CAR FAMILY. From the very moment we arrived at the Newport News location our salesperson Ms. Laura Carman made us feel special. She was very patient with us and allowed us to take our time looking through the inventory. Once we decided on a vehicle she was very thoughtful and methodical with our purchase. The General Sales Manager Mr. Trowbridge introduced himself and wanted to make sure that all of concerns were addressed. The General Manager of both Lexus Dealerships Mr. Hernandez, was present during our purchase, he took the time to talk to us and thank us for our purchase. We had been looking to purchase a Lexus for sometime, and we are glad that we purchased our car from Charles Barker Lexus of Newport News, VA. More

GREAT EXPERIENCE. EVERYONE WAS FRIENDLY AND ACCOMMODATING. WENT BEYOND OUR EXPECTATIONS. WOULD LIKE TO PERSONALLY THANK KHALED, CHAI, RAYDIA AND THOMAS. GREAT JOB EVERYONE. WE WILL ALWAYS BUY ACCOMMODATING. WENT BEYOND OUR EXPECTATIONS. WOULD LIKE TO PERSONALLY THANK KHALED, CHAI, RAYDIA AND THOMAS. GREAT JOB EVERYONE. WE WILL ALWAYS BUY FROM CHARLES BARKER. More

The overall experience was awesome, friendly staff who worked to get me the exact car I wanted and a deal that was best for me. I was very pleased with the process overall and would most certainly fo busi worked to get me the exact car I wanted and a deal that was best for me. I was very pleased with the process overall and would most certainly fo business with this dealership again. More