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Charles Barker Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
290 Reviews

290 Reviews of Charles Barker Lexus Virginia Beach - Service Center

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July 27, 2025

Terrible service department. Dropped off for early bird 7 am appointment for an oil change. They kept my truck all day until I decided to just pick my truck up no communication a More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Houston
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 27, 2025

Excellent service and on time, Bonnie took great care with our vehicle and kept us up to date on service. More

by Thefourcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie and Patrick Worrell
Report | Print
July 25, 2025

Awesome Service with Awesome People! They are so willing to accommodate you in any way to make it easy on you. More

by cristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
Report | Print
July 25, 2025

Kind and willing to work with me to understand and call my wife for assistance. More

by Nrouson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
July 23, 2025

Samantha was very helpful and pleasant with explaining needs for my suv for the future More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha and Patrick
Report | Print
Jul 25, 2025 -

Priority Lexus Virginia Beach responded

Your review means a lot to the entire team at Priority. Thank you!

July 22, 2025

Craig was fantastic to work with. He got the job done in a record time. More

by lynncobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig in service
Report | Print
Jul 22, 2025 -

Priority Lexus Virginia Beach responded

We truly appreciate your kind words and 5-star rating. Thank you for your Priority review!

July 18, 2025

Very satisfied and and grateful for the work completed on my car. Corbet was super in continously informing me of the progress of my car. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coirbett
Report | Print
Jul 21, 2025 -

Priority Lexus Virginia Beach responded

Jean, thank you for sharing your terrific review of Corbet and the team! We appreciate your business and we hope to welcome you back to Priority Lexus Virginia Beach for all of your future auto needs.

July 18, 2025

Very nice place to have my RX 350 service maintenance,friendly and helpful,thank you til next time More

by Rudyreynoso678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Priority Lexus Virginia Beach responded

Thank you for your 5-star review! We appreciate you choosing Priority.

July 17, 2025

Craig was very informative on things needed to update my cars maintenance! Kudos to Craig! More

by vepco6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith
Report | Print
Jul 21, 2025 -

Priority Lexus Virginia Beach responded

Your satisfaction is our driving force at Priority. Thank you for the review!

July 17, 2025

Mike Moore and everyone else were very pleasant and helpful. I really enjoyed the video sent to my phone and the information about my car repairs. That must be something new and very helpful. Thank you More

by jerifisher01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
Report | Print
Jul 21, 2025 -

Priority Lexus Virginia Beach responded

We appreciate your feedback and review of Mike and the team! Thank you for giving Priority Lexus Virginia Beach your business, we hope to see you again.

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