Priority Lexus Virginia Beach - Service Center

Initially I was very hestitant about taking my car to the dealer. I ended up getting the best customer service that I've received in a very long time! dealer. I ended up getting the best customer service that I've received in a very long time! More

I can't say enough about the service I received from William. So attentive to detail. I will definitely be back again. Thank you so much! William. So attentive to detail. I will definitely be back again. Thank you so much! More

Corbett clearly went over the work to be performed. The waiting area had comfortable chairs and free snacks were available. The waiting area had comfortable chairs and free snacks were available. More

I really appreciate the professionalism of the entire staff at Priority Lexus. Corbitt Carroll, Service Advisor is outstanding. He even remembered information I shared with him on my previous visit 6 mon staff at Priority Lexus. Corbitt Carroll, Service Advisor is outstanding. He even remembered information I shared with him on my previous visit 6 months earlier. Certainly made me feel comfortable and trusting of the dealership. The on-line updates on current status are great! Thanks More

This dealership definitely has some of the best service out. They kept me informed about everything that was happening with my vehicle out. They kept me informed about everything that was happening with my vehicle More

Always prompt with service. They do what I request & Check other areas of engine, etc. They do what I request & Check other areas of engine, etc. More

My rep- Corbitt was wonderful. The service was done in a timely manner. The waiting room really needs help! Chairs VERY UNCOMFORTABLE!! Hasn’t cjamged In years! The service was done in a timely manner. The waiting room really needs help! Chairs VERY UNCOMFORTABLE!! Hasn’t cjamged In years! More

1 star is too much. Spent 2k for new tires and alignment. The TPS sensor light came on after I left the dealership.Called the service department and was told it would co Spent 2k for new tires and alignment. The TPS sensor light came on after I left the dealership.Called the service department and was told it would cost $190 to check to see if sensors are bad. xx!!! Won’t be coming back to Priority Lexus. More

Prompt and responsive service by Mike Moore. My car was ready at the promised time. My car was ready at the promised time. More