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Priority Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
342 Reviews

343 Reviews of Priority Lexus Virginia Beach - Service Center

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September 30, 2025

Craig was Amazing. Kept me informed while waiting for my car. Constantly update me on the status. More

by woodleyveronica110@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris. Oil change Service Deoartment
September 28, 2025

Initially I was very hestitant about taking my car to the dealer. I ended up getting the best customer service that I've received in a very long time! More

by march579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
Sep 29, 2025 -

Priority Lexus Virginia Beach responded

Thank you for entrusting us with your vehicle and for sharing your stellar feedback! We hope you’ll continue to choose Priority Lexus of Virginia Beach for all your future automotive needs. Safe travels!

September 27, 2025

Best service ever from arriving to picking it up. Craig is outstanding; kept us informed. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
September 21, 2025

I can't say enough about the service I received from William. So attentive to detail. I will definitely be back again. Thank you so much! More

by marcalle46
Recommend Dealer
Yes
Employees Worked With
William
Sep 22, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your glowing feedback of William's attentive service! We look forward to welcoming you back to Priority Lexus of Virginia Beach.

September 20, 2025

Corbett clearly went over the work to be performed. The waiting area had comfortable chairs and free snacks were available. More

by ldfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
Sep 22, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Corbett and the team at Priority Lexus of Virginia Beach! We appreciate your business and hope to see you again down the road. Drive safely!

September 19, 2025

I really appreciate the professionalism of the entire staff at Priority Lexus. Corbitt Carroll, Service Advisor is outstanding. He even remembered information I shared with him on my previous visit 6 mon More

by rdowsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 22, 2025 -

Priority Lexus Virginia Beach responded

We couldn't be happier to hear this glowing feedback! It is wonderful to know that Corbitt and the rest of our team continue to earn your trust. Thank you for supporting Priority Lexus of Virginia Beach! Safe travels!

September 17, 2025

This dealership definitely has some of the best service out. They kept me informed about everything that was happening with my vehicle More

by jdickens15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 17, 2025 -

Priority Lexus Virginia Beach responded

Thank you for your kind review! We're glad to hear you had such a positive experience with our team. We appreciate your business and we hope to see you again at Priority Lexus of Virginia Beach!

September 15, 2025

Always prompt with service. They do what I request & Check other areas of engine, etc. More

by lasterjudy8@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
Sep 15, 2025 -

Priority Lexus Virginia Beach responded

That's wonderful to hear! We're so glad you had a prompt service experience and that we addressed all of your requests while also checking other areas of your vehicle. Thank you for sharing your positive feedback!

September 14, 2025

My rep- Corbitt was wonderful. The service was done in a timely manner. The waiting room really needs help! Chairs VERY UNCOMFORTABLE!! Hasn’t cjamged In years! More

by Eisenme
Recommend Dealer
Yes
Employees Worked With
COBITT IN THE SERVICE DEPT j
Sep 15, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback about Corbitt and our team! We appreciate your feedback about the waiting area. We'll make sure the right people hear about it. See you again at Priority Lexus of Virginia Beach!

September 11, 2025

1 star is too much. Spent 2k for new tires and alignment. The TPS sensor light came on after I left the dealership.Called the service department and was told it would co More

by repp.lambert
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Rose
Sep 11, 2025 -

Priority Lexus Virginia Beach responded

We're very disappointed to see this feedback! I apologize that the tire pressure sensor light came on after you left and that our team was not accommodating when you called us. That is not how we aim to conduct business and I would like to take care of this for you. Please contact me at your convenience - Thanks, Priority Customer Relations - feedback@priorityautomotive.com

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