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Priority Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.8
339 Reviews

339 Reviews of Priority Lexus Virginia Beach - Service Center

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June 07, 2025

We have always serviced our Lexus at Priority! Mike is outstanding and always provides what needs to be addressed and the price! More

by Dan Chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from Service Dept
Jun 09, 2025 -

Priority Lexus Virginia Beach responded

Dan, thank you for your continued trust in Priority Lexus of Virginia Beach! We're delighted to hear that Mike consistently provides outstanding service. We look forward to serving you again soon!

June 06, 2025

Corbett was great, very knowledgeable. Flawless in every aspect from start to finish. Highly recommend. More

by Deborah
Workmanship
Recommend Dealer
Yes
Employees Worked With
Corbitt
Jun 06, 2025 -

Priority Lexus Virginia Beach responded

Deborah, we're delighted to hear that Corbett provided such a flawless experience at Priority Lexus of Virginia Beach. Thank you for the high recommendation!

June 06, 2025

Very professional & work done in a timely manner. Just in for check-up. Comfortable waiting area. More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
Jun 06, 2025 -

Priority Lexus Virginia Beach responded

We appreciate your review! Thanks for being a valued customer.

June 04, 2025

Thank you so much for your service. I thank you for the loaner suv so I could go to work. More

by Help4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Jun 04, 2025 -

Priority Lexus Virginia Beach responded

Your kind words mean a lot to us. We appreciate your support and look forward to helping you again!

June 04, 2025

Very attentive to my questions! I felt very comfortable there and appreciated their help! Thank you More

by Mauisusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in the service department
Jun 06, 2025 -

Priority Lexus Virginia Beach responded

Thanks for the 5 stars! We’re glad to know we could meet your expectations at Priority!

June 04, 2025

Service was completed as requested and all was in order. Staff was friendly and helpful. We have confidence in this service deployment and their employees. More

by Ron Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
Jun 06, 2025 -

Priority Lexus Virginia Beach responded

Ron, we're delighted to hear that you had a positive experience with our team at Priority Lexus of Virginia Beach. Thank you for your trust and support!

June 01, 2025

I purchased a Honda from priory Lexus my service experience was not the best because I have a Honda. My advisor seemed a little frustrated. I’ll see how my next visit is. More

by Tduncan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jun 02, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback with us at Priority Lexus of Virginia Beach. We apologize if the service experience didn't meet expectations, and we appreciate your patience. We're committed to improving and hope to provide a better visit next time!

June 01, 2025

Everything was completed in a timely and professional manner. The time to complete all work was what I expected which made me very happy. Pricing is the one area that needs work. More

by LGLENN
Workmanship
Recommend Dealer
Yes
Employees Worked With
Crigg Smith
Jun 02, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback with us! We're glad to hear that the service at Priority Lexus of Virginia Beach met your expectations in terms of timeliness and professionalism. We appreciate your input on pricing and will take it into consideration as we strive to improve our services.

May 30, 2025

Very happy with the service department. They are a knowledgeable, informative,respectful, and professional team. More

by Army wife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Jun 02, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that our service department at Priority Lexus of Virginia Beach met your expectations! Thank you for recognizing the team's professionalism and expertise. We look forward to serving you again in the future!

May 29, 2025

I love this dealership! From sales to service department the staff has been very helpful, knowledgeable, kind and attentive! I’ve bought all my Lexus’s from this dealership More

by LAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Delaune
Jun 02, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team, especially Rose, has consistently provided excellent service. We appreciate your loyalty and look forward to serving you in the future!

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