Back

Charles Barker Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
284 Reviews

284 Reviews of Charles Barker Lexus Virginia Beach - Service Center

Sort by
April 09, 2025

Corbett was very good and the vehicle video for the car was great. I would like for the settings. I have in the car to be left as I have them. More

by Syran family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Apr 11, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Corbett and the vehicle video made a positive impression at Priority Lexus of Virginia Beach. We'll make sure your car settings are just as you prefer them next time! Thank you for sharing your feedback with us.

April 07, 2025

recent unscheduled problem, Brian, Kenny Smith, and Bonnie Larrowe were each extremely kind, quick to solve the problem and fix it without any delay. I greatly appreciated their service and expertise. More

by dsmithconsult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Otey
Apr 09, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're delighted to hear that Brian, Kenny Smith, and Bonnie Larrowe provided such efficient and professional service. Your feedback is greatly appreciated!

April 06, 2025

Overall great service. Isabella was great with keeping me informed of my vehicle progress and I love getting the video updates More

by jamaicanprincess40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Apr 09, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Isabella kept you well-informed and that you enjoyed the video updates at Priority Lexus of Virginia Beach. Thank you for sharing your positive experience with us!

April 03, 2025

My service rep, Isabella, always take great care of me when I bring my car in for service! She represents Priority Lexus in a suburb and professional manner! More

by crkstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Priority Lexus Virginia Beach responded

It's fantastic to hear that Isabella consistently provides you with top-notch service at Priority Lexus of Virginia Beach! We're proud to have her on our team and appreciate your kind words. Safe travels until we see you next time!

April 02, 2025

Isabella did a spectacular job of directing us through the repair process and keeping us updated throughout. More

by brianpgleason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella, Samantha
Apr 02, 2025 -

Priority Lexus Virginia Beach responded

Brian, we're delighted to hear that Isabella provided you with exceptional service at Priority Lexus of Virginia Beach. Keeping our customers informed is a top priority for us! Thank you for sharing your experience.

April 02, 2025

I have all my service work done at this dealer since purchase new several years ago. I have always been pleased with the quality and price of the service. I have found the service members to be honest More

by knox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith
Apr 02, 2025 -

knox responded

I have had excellent experiences working with Craig Smith in service. I have been pleased with the quality and price of the work performed.

March 27, 2025

Sam was very professional in all faucets of my service experience. I was handled with great care the entire time ! More

by Matt Sinnen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 27, 2025 -

Priority Lexus Virginia Beach responded

Matt, we're delighted to hear that Sam provided you with such a professional and caring service experience at Priority Lexus of Virginia Beach. Thank you for sharing your feedback!

March 27, 2025

Awesome customer service. They make you feel they care about your buying and service experience. They have been very helpful and always personable. I was pack for a trip and h More

by Sunshine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Schiff
Mar 27, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with Priority Lexus of Virginia Beach! We're delighted to hear that Corbett and the team provided such attentive service, ensuring you were road-ready for your trip. Safe travels, and we look forward to assisting you again in the future!

March 22, 2025

Very nice work and very satisfied with the work done. Enjoyed the staff, particularly our service manager, Brian. More

by macjimma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 24, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that you had a satisfying experience with Brian and the team at Priority Lexus of Virginia Beach. Thank you for sharing your positive feedback!

March 22, 2025

I am very pleased with the service experience I had at the Lexus dealership. Service representative Bonnie was extremely helpful and very curtiouse. Thanks to all for the great experience More

by jlacerray2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
Mar 24, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Bonnie and the team at Priority Lexus of Virginia Beach provided you with a great service experience. Thank you for sharing your positive feedback, and we look forward to serving you again in the future!

...
11
...