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Charles Barker Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
285 Reviews

285 Reviews of Charles Barker Lexus Virginia Beach - Service Center

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February 22, 2025

Very organized process with a clean and comfortable waiting room. Free coffee, tea and pastries! More

by CardinalWayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Priority Lexus Virginia Beach responded

Your positive feedback is greatly appreciated! Thank you for trusting Priority—we look forward to continuing to serve you.

February 21, 2025

The service was done on time. They were courteous. They informed me of the car’s status while it was there. More

by 1ardalan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike moore
Feb 25, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that you had a timely and courteous service experience at Priority Lexus of Virginia Beach. Keeping our customers informed is important to us, so we're glad we met your expectations!

February 16, 2025

Isabella at Priority Lexus assisted us with a last minute problem. She handled it quickly and did a good job. We couldn't have asked for anything more. More

by jimidge61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Feb 18, 2025 -

Priority Lexus Virginia Beach responded

Jimidge61, we're delighted to hear that Isabella provided such efficient assistance at Priority Lexus of Virginia Beach. Thank you for sharing your experience with us!

February 13, 2025

My advisor, Craig, is very detailed and Knowledgeable. I received great service on my last visit. More

by bljackson30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 18, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Craig provided you with detailed and knowledgeable service during your visit at Priority Lexus of Virginia Beach. Thank you for sharing this positive feedback!

February 12, 2025

Always professional,accommodating and go above and beyond with service & customer service. Good communication skills! More

by dawnshops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig in service
Feb 18, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team provided exceptional service and communication. We look forward to serving you again in the future!

February 05, 2025

This was a moisture problem with possible corrosion. Brian worked closely with us until we were completely satisfied . Will definitely go back, More

by Jeannelevanwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian winslow
Feb 07, 2025 -

Priority Lexus Virginia Beach responded

Jeannelevanwilliams, we're glad to hear Brian provided excellent service and resolved the issue for you at Priority Lexus of Virginia Beach. We look forward to welcoming you back in the future!

February 04, 2025

Lexus dealer in Virginia Beach…. Excellent service on both routine maintenance and repair. Craig Smith has been my contact for all servicing handling for several years now. H More

by Mwal397952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Feb 05, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're delighted to hear that Craig has consistently provided excellent service and clear communication over the years. We appreciate your loyalty and look forward to continuing to serve you!

February 01, 2025

Craig was very polite and courteous. Kept me updated as my vehicle was being serviced. Also informed me of other services recommended by the service technician. More

by kaselel96941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 03, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us! We're delighted to hear that Craig provided excellent service and kept you informed throughout the process at Priority Lexus of Virginia Beach. We appreciate your feedback and look forward to serving you again in the future!

January 31, 2025

They are professional. Very clean. Always pleasant. They go that extra yard constantly. I would not want to go anywhere else More

by Catherineogdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez
Feb 03, 2025 -

Priority Lexus Virginia Beach responded

Catherineogdon, thank you for the glowing review! We're delighted to hear that our team at Priority Lexus of Virginia Beach consistently goes the extra mile for you. We look forward to serving you again in the future!

January 31, 2025

As always my service was excellent. Brian was very helpful and his approach professional. I will refer all my friends and relatives to this office. Thank you! More

by jjmullen
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
Feb 03, 2025 -

Priority Lexus Virginia Beach responded

Thank you for the kind words! We're delighted to hear that Brian provided excellent service at Priority Lexus of Virginia Beach. We appreciate your referrals and look forward to serving you again in the future!

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