Priority Lexus Virginia Beach - Service Center

I used the dealership for an oil change and state inspection. With an appointment it took 3 1/2 hours to complete while I waited. Seems like an inordinate amount of time for the service. inspection. With an appointment it took 3 1/2 hours to complete while I waited. Seems like an inordinate amount of time for the service. More

Service at Lexus has been an extreme pleasure. Craig is always on task and great to work with. Craig is always on task and great to work with. More

Corbett was very good and the vehicle video for the car was great. I would like for the settings. I have in the car to be left as I have them. was great. I would like for the settings. I have in the car to be left as I have them. More

recent unscheduled problem, Brian, Kenny Smith, and Bonnie Larrowe were each extremely kind, quick to solve the problem and fix it without any delay. I greatly appreciated their service and expertise. Bonnie Larrowe were each extremely kind, quick to solve the problem and fix it without any delay. I greatly appreciated their service and expertise. They make for a great team of professionals Doug Smith. More

Overall great service. Isabella was great with keeping me informed of my vehicle progress and I love getting the video updates Isabella was great with keeping me informed of my vehicle progress and I love getting the video updates More

My service rep, Isabella, always take great care of me when I bring my car in for service! She represents Priority Lexus in a suburb and professional manner! when I bring my car in for service! She represents Priority Lexus in a suburb and professional manner! More

Isabella did a spectacular job of directing us through the repair process and keeping us updated throughout. the repair process and keeping us updated throughout. More

I have all my service work done at this dealer since purchase new several years ago. I have always been pleased with the quality and price of the service. I have found the service members to be honest purchase new several years ago. I have always been pleased with the quality and price of the service. I have found the service members to be honest, knowledgeable, and helpful in explaining the complexities of the work recommended. More

Awesome customer service. They make you feel they care about your buying and service experience. They have been very helpful and always personable. I was pack for a trip and h They make you feel they care about your buying and service experience. They have been very helpful and always personable. I was pack for a trip and had a service light come on. Corbett got me in that day and took care of everything so I could get on the road that day for my trip. More

Sam was very professional in all faucets of my service experience. I was handled with great care the entire time ! experience. I was handled with great care the entire time ! More