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Priority Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.8
339 Reviews
Call Service Center (757) 486-3500

339 Reviews of Priority Lexus Virginia Beach - Service Center

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April 22, 2025

I was very pleased with the service I had on my car. There were several things that I had done on Monday. But I was very pleased with the way Isabella helped me!! More

by bandlchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Isabella
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Apr 23, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Isabella provided excellent service during your visit at Priority Lexus of Virginia Beach! Thank you for sharing your positive experience with us.

April 19, 2025

My service advisor Craig is always very professional, kind, courteous and attentive when I visit. More

by pbbullock18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Daniels
Report | Print
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

Your feedback is appreciated! Thanks for being a valued customer.

April 18, 2025

Bonnie was great. Very professional. Explained everything in detail. No surprises. She let me know when my next service is due. More

by nickneighbors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Larowe
Report | Print
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Bonnie provided a professional and transparent experience at Priority Lexus of Virginia Beach. It's great knowing you left with all the information needed for your next service! Thanks for sharing your feedback!

April 18, 2025

This dealership is always accommodating, friendly and thorough. It’s a pleasure to deal with the same service provider at each visit. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, service advisor
Report | Print
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team consistently provides accommodating and friendly service. We look forward to serving you again in the future!

April 18, 2025

Priority Lexus Service Department in Virginia Beach treats its customers with respect and courtesy. My service advisors were awesome! More

by none2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with the service department at Priority Lexus of Virginia Beach! We're delighted to hear that our team treated you with respect and courtesy. We look forward to serving you again in the future!

April 17, 2025

I am pleased with the service department. Your dealer management staff, however, does not return my calls. More

by Ericlweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Accounting, Rob Brasco
Report | Print
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Eric, thank you for your feedback. We're glad to hear you're pleased with our service department at Priority Lexus of Virginia Beach. We apologize for the communication issue and will work on improving this aspect promptly!

April 16, 2025

This dealership is the best they are very professional about what is going on with your vehicle 🚗 I would recommend them to everyone I know More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
Report | Print
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Thank you for recommending Priority Lexus of Virginia Beach! We're delighted to hear that our professionalism made a positive impression on your experience. We look forward to serving you and anyone else in need of assistance with their vehicle!

April 16, 2025

Corbitt was my service rep. I was taken in as soon as I arrived with no waiting. He kept me informed of issues needed beyond the 25,000 maintenance work. Loaner was also avai More

by lmshearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
Report | Print
Apr 16, 2025 -

Priority Lexus Virginia Beach responded

We’re happy to hear that you had a great visit! Thanks for trusting Priority.

April 16, 2025

Corbitt my service advisor is always friendly professional and knowledgeable. I enjoy getting my vehicle serviced at Priority. Nice staff and good service along with a great atmosphere. More

by Doretha Higj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
Report | Print
Apr 16, 2025 -

Priority Lexus Virginia Beach responded

Your kind words mean a lot to us. We appreciate your support and look forward to helping you again!

April 15, 2025

Excellent service and professional staff. Loaner car met my needs. Excellent choice for me to try. More

by a48hforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha in service department
Report | Print
Apr 16, 2025 -

Priority Lexus Virginia Beach responded

We’re grateful for your positive review and your trust in Priority.

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