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Charles Barker Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
286 Reviews

286 Reviews of Charles Barker Lexus Virginia Beach - Service Center

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January 16, 2025

Great job,friendly and polite, Craig kept me informed and made suggestion on how to keep my vehicle running like new More

by smd41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Criag smith
Jan 17, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Craig provided you with excellent service and helpful suggestions at Priority Lexus of Virginia Beach. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 16, 2025

I’ve had vehicles purchased and serviced at Priority Lexus for 18 years. And the experience is all the same - outstanding. Asst Service Manager, Patrick Worrell and my Service Rep this time, Rosalie, ag More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Worrell, Rosalie
Jan 17, 2025 -

Priority Lexus Virginia Beach responded

John, thank you for your loyalty and kind words about Priority Lexus of Virginia Beach! We're delighted to hear that Patrick and Rosalie continue to provide the outstanding service you've come to expect. We look forward to serving you again in the future!

January 16, 2025

Craig, my service man was great! He kept me informed and called when the car was ready. More

by Jtstyron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil Thornton
Jan 17, 2025 -

Priority Lexus Virginia Beach responded

Thank you for the great rating! We're glad to know you had a positive experience with Priority Lexus. We look forward to serving you again!

January 16, 2025

Service went very smooth I was kept in the loop at all times , very professional More

by Kea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Ward
Jan 16, 2025 -

Priority Lexus Virginia Beach responded

Your 5-star review means a lot to us! Thank you from the team at Priority Lexus!

January 14, 2025

Brian Winslow at Priorty is a topnotch service advisor. Brian gives very clear explanations of the service priorities, schedules, time frame, and choices. He has a thorough knowledge of the Lexus maintenan More

by burnsKINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
Jan 16, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with Brian at Priority Lexus of Virginia Beach! We're delighted to hear that his expertise and clear communication made a positive impact on your visit. We appreciate the recommendation and look forward to assisting you again in the future!

January 13, 2025

Isabella is a great service representative…she is courteous, thorough and wants to provide great service. More

by jtaylor225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella in Service
Jan 16, 2025 -

Priority Lexus Virginia Beach responded

Jtaylor225, we're delighted to hear that Isabella provided you with excellent service at Priority Lexus of Virginia Beach. Thank you for sharing your experience!

January 13, 2025

Very slow and was shocked that my consultant forgot to have my car inspected. I now have to take a trip next month to have my car inspected More

by Hilltammy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Moore
Jan 16, 2025 -

Priority Lexus Virginia Beach responded

I'm sorry to hear about the oversight with your car inspection. We strive for efficiency and thoroughness, so it's disappointing that we fell short in this instance. Please feel free to reach out if there's anything we can do to assist you further or make things right on your next visit. Thank you, Priority Lexus - Customer Relations - feedback@priorityautomotive.com.

January 10, 2025

I can say. .I was very pleased with this dealership and the main person who helped me with the most difficult time trying to get my car repaired Mr. Corbitt hims More

by lauriemoore88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Corbitt
Jan 10, 2025 -

lauriemoore88 responded

Priority Lexus Virginia Beach Jan 10, 2025 lauriemoore88 I can say. .I was very pleased with this dealership and the main person who helped me with the most difficult time trying to get my car repaired Mr. Corbitt himself. He was very patient and helpful with me. He even went beyond trying to help me with the insurance company, letting me use a loaner, never complain not once and than out the kindness of his heart rated me a good price on the repairs of my vehicle and I truly appreciate him for that! And thank him dearly! This man deserves a raise! 😊

Jan 11, 2025 -

Priority Lexus Virginia Beach responded

Laurie, we're delighted to hear that Mr. Corbitt went above and beyond for you at Priority Lexus of Virginia Beach! It's wonderful knowing he made your experience smooth and stress-free. Thank you for sharing this feedback with us!

January 10, 2025

Very helpful, in informing you of the service that will be performed on you vehicle. I'm the owner is really happy with the service. Many thanks especially to you Craig! More

by Virginia Fulgencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith
Jan 11, 2025 -

Priority Lexus Virginia Beach responded

Virginia, we're delighted to hear that Craig and the team at Priority Lexus of Virginia Beach provided you with excellent service. Thank you for sharing your experience!

January 10, 2025

Excellent service as usual as usual when they said it was ready it was .great people More

by jerry.leary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
Jan 11, 2025 -

Priority Lexus Virginia Beach responded

Thank you for the 5 stars! We're committed to providing top-notch service, and it’s great to see that reflected in your rating!

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