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Charles Barker Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
290 Reviews

290 Reviews of Charles Barker Lexus Virginia Beach - Service Center

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December 18, 2024

Michael was very professional and pleasant. He answered my questions with detail. Nice reflection on dealership. More

by kpossage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 23, 2024 -

Priority Lexus Virginia Beach responded

Thanks for the 5-star review! We’re glad Priority Lexus could meet your expectations!

December 10, 2024

Speaking with Mr. Michael Lawson.was very reassuring that they would be able to resolve the issue. More

by Patricia D. L. M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawson
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Dec 11, 2024 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience! We're glad to hear that Michael Lawson provided reassurance and support. We’re here to help with any of your vehicle needs!

December 08, 2024

Always courteous. Keeps me informed. Always a courtesy loaner. Craig was excellent and gave me honest recommendations. More

by herbhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig in service.
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Dec 11, 2024 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Craig and the team at Priority Lexus of Virginia Beach provided you with excellent service and honest recommendations. Thank you for sharing your experience, we look forward to serving you again!

December 08, 2024

Brian is an awesome advisor and the reason why I keep coming back to this dealership. More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
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Dec 09, 2024 -

Priority Lexus Virginia Beach responded

Thank you for your loyalty and kind words! We're thrilled to hear that Brian's exceptional service keeps you coming back. We'll be sure to share your appreciation with him!

November 26, 2024

Rose is an outstanding service advisor. She is professional and courteous. She also keeps you informed of the status of your vehicle. Highly recommend her. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 27, 2024 -

Priority Lexus Virginia Beach responded

Michelle, thank you for recommending Rose and sharing your positive experience with us at Priority Lexus of Virginia Beach! We're delighted to hear she provided professional and courteous service.

November 25, 2024

Courteous and professional. From service manager to other staff and mechanic I had a great experience and my vehicle was well taken care of. More

by d_pickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lawson
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Nov 27, 2024 -

Priority Lexus Virginia Beach responded

We're delighted to hear that our team at Priority Lexus of Virginia Beach provided you with a courteous and professional experience. Thank you for trusting us with your vehicle's care!

November 24, 2024

Brian Winslow always strives to make my experience a pleasurable one. He is very knowledgeable, honest, thorough and professional. In my opinion he is one of the best service advisors at Priority Lexus. More

by Dr.Stukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
Report | Print
Nov 27, 2024 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Brian at Priority Lexus of Virginia Beach! We're delighted to hear that his knowledge and professionalism made a great impression. We appreciate your feedback and look forward to serving you again!

November 21, 2024

This dealership is really the best! ! They treat you respectfully and their personnel goes beyond expectations!!.My car is Always done is a reasonable time and they get me in pretty muc More

by Sheryl Ahern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
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Nov 22, 2024 -

Priority Lexus Virginia Beach responded

Sheryl, thank you for the glowing review! We're delighted to hear that our team at Priority Lexus of Virginia Beach has consistently exceeded your expectations. We appreciate your recommendation and look forward to serving you again soon!

November 20, 2024

Amazing service. They go above and beyond to please customers. I thought the video showing my service was an added plus. More

by Lisa Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on list
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Nov 21, 2024 -

Priority Lexus Virginia Beach responded

Lisa, we're delighted to hear that you enjoyed the service and appreciated the video feature at Priority Lexus of Virginia Beach. Thanks for sharing your experience with us!

November 18, 2024

The service is in place and the attitude is very good. The waiting time is not too long. It is very satisfactory. More

by Abi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Nov 19, 2024 -

Priority Lexus Virginia Beach responded

We're delighted to hear that you had a satisfactory experience with us at Priority Lexus of Virginia Beach. Thank you for sharing your feedback, and we look forward to serving you again in the future!

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