Back

Priority Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.8
339 Reviews

339 Reviews of Priority Lexus Virginia Beach - Service Center

Sort by
February 28, 2025

This is my second Lexus but Mike Moore have been my service manager for more than 15 years.The customer service from him have been excellent! I t makes all the difference if you can trust your service More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
Feb 28, 2025 -

Priority Lexus Virginia Beach responded

Barbara, we're delighted to hear about your positive experience with Mike at Priority Lexus of Virginia Beach! Trust and excellent service are what we strive for, and it's wonderful knowing that Mike has been such a great asset over the years. Thank you for sharing your feedback!

February 27, 2025

Craig at Priority Lexus was outstanding. He made sure that I was aware of everything that was being done to our vehicle. He also made sure that we stayed informed with updates as to the stat More

by dsdog35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith
Feb 28, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with Craig and the team at Priority Lexus of Virginia Beach! We're delighted to hear that you appreciated our communication and service. We look forward to welcoming you back on your next visit!

February 26, 2025

Great service and Craig very informative and helpful. The car wash was minimal. Would go back when needed. Good price from Craig. Helpful and knowledgeable. More

by Sweetbabyjanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 28, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're glad to hear Craig provided informative and helpful service, and we appreciate your feedback on the car wash. Looking forward to assisting you again in the future!

February 26, 2025

Micheal is great ,knowledgeable and patient. He deserves a raise ! Awesome Work way to go Lexus More

by nverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Feb 28, 2025 -

Priority Lexus Virginia Beach responded

Your 5-star review is greatly appreciated! Thank you for being a part of the Priority family!

February 22, 2025

Very organized process with a clean and comfortable waiting room. Free coffee, tea and pastries! More

by CardinalWayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Priority Lexus Virginia Beach responded

Your positive feedback is greatly appreciated! Thank you for trusting Priority—we look forward to continuing to serve you.

February 21, 2025

The service was done on time. They were courteous. They informed me of the car’s status while it was there. More

by 1ardalan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike moore
Feb 25, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that you had a timely and courteous service experience at Priority Lexus of Virginia Beach. Keeping our customers informed is important to us, so we're glad we met your expectations!

February 16, 2025

Isabella at Priority Lexus assisted us with a last minute problem. She handled it quickly and did a good job. We couldn't have asked for anything more. More

by jimidge61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Feb 18, 2025 -

Priority Lexus Virginia Beach responded

Jimidge61, we're delighted to hear that Isabella provided such efficient assistance at Priority Lexus of Virginia Beach. Thank you for sharing your experience with us!

February 13, 2025

My advisor, Craig, is very detailed and Knowledgeable. I received great service on my last visit. More

by bljackson30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Feb 18, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Craig provided you with detailed and knowledgeable service during your visit at Priority Lexus of Virginia Beach. Thank you for sharing this positive feedback!

February 12, 2025

Always professional,accommodating and go above and beyond with service & customer service. Good communication skills! More

by dawnshops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig in service
Feb 18, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team provided exceptional service and communication. We look forward to serving you again in the future!

February 05, 2025

This was a moisture problem with possible corrosion. Brian worked closely with us until we were completely satisfied . Will definitely go back, More

by Jeannelevanwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian winslow
Feb 07, 2025 -

Priority Lexus Virginia Beach responded

Jeannelevanwilliams, we're glad to hear Brian provided excellent service and resolved the issue for you at Priority Lexus of Virginia Beach. We look forward to welcoming you back in the future!

...
18
...