Priority Lexus Virginia Beach - Service Center

Brian Winslow provides excellent service. He is truly an asset to the company , very knowledgeable He is truly an asset to the company , very knowledgeable More

Corbitt Caroll is been very friendly and helpful always. Priority Lexus is a great place to take your car for maintenance service. Priority Lexus is a great place to take your car for maintenance service. More

My experience with this dealership was great. They kept me informed and I was done in a reasonable amount of time. They kept me informed and I was done in a reasonable amount of time. More

Very fast and friendly service. Isabella is the best and helped me stay on my schedule for the day. Isabella is the best and helped me stay on my schedule for the day. More

As usual my experience with your service department was great. Don't know what else to say was great. Don't know what else to say More

My only experience with this dealership is through their service department. My service advisor, Sam, was great at communicating with me throughout the process, and the work on my vehicle was completed in a service department. My service advisor, Sam, was great at communicating with me throughout the process, and the work on my vehicle was completed in a timely manner. More

Excellent customer service. . Fast and efficient service department and their prices are fair. I would buy my next car from them. . Fast and efficient service department and their prices are fair. I would buy my next car from them. More

My advisor Samantha (Sam) is always pleasant and very knowledgeable about my vehicle issue! She goes above and beyond to ensure I’m comfortable during my visits! The wait for the service and car wash wen knowledgeable about my vehicle issue! She goes above and beyond to ensure I’m comfortable during my visits! The wait for the service and car wash went by quickly with the entertainment of the tv in the lounge. More

Review for Rosalie and the Priority Lexus Maintenance Team I recently entrusted my LC 500 to the Priority Lexus Maintenance team, and I couldn’t be more impressed. From start to finish, this experienc Team I recently entrusted my LC 500 to the Priority Lexus Maintenance team, and I couldn’t be more impressed. From start to finish, this experience stood out as a benchmark for exceptional car service. Highlights Outstanding Service Advisor: Rosalie Rosalie is a true professional who combines technical knowledge with genuine care for the customer. She listened attentively to my concerns, explained every recommended service in clear, jargon-free language, and offered thoughtful options that aligned with my needs and budget. Her proactive communication kept me informed at every step, and her follow-through was flawless. Trustworthy and Transparent** The team provided a transparent assessment of my LC 500, including a detailed maintenance plan, cost estimates, and expected timelines. I never felt pressured; instead, I felt confident that I was making informed decisions about essential care for my vehicle. Expert Maintenance Team** The technicians demonstrated meticulous attention to detail and a deep understanding of Lexus engineering. My LC 500 rolled out with a noticeable improvement in performance, smoothness, and reliability. It’s clear they treat every vehicle with the same level of care they would want for their own. Peace of Mind** From the moment I scheduled the service to the moment I picked up my car, I experienced a seamless and reassuring process. The team provided a thorough post-service rundown, recommended preventative measures, and reminders for upcoming maintenance—no surprise costs, just results. Why I’d Recommend This Team Rosalie’s exceptional customer service sets a high bar for the industry. The maintenance team’s expertise ensures vehicles run at peak performance. The combined approach of honesty, transparency, and care translates into real value and trust. Final Thoughts If you own a Lexus and want your vehicle treated with the utmost professionalism, I highly recommend Rosalie at Priority Lexus Maintenance. She embodies what every car owner hopes for in a service advisor: clear communication, integrity, and a genuine commitment to keeping your car safe, reliable, and performing at its best. Thank you, Rosalie and the Priority Lexus Maintenance team, for delivering an extraordinary service experience for my LC 500. Your dedication to excellence is truly commendable. More

Isabella, Emma and Mike made the service experience enjoyable. Efficient and effective, great teamwork. I cannot say enough about Isabella. She is professional and competent. The email reports and vide enjoyable. Efficient and effective, great teamwork. I cannot say enough about Isabella. She is professional and competent. The email reports and videos on my car service are informative and greatly appreciated. I don’t know who worked on my car, but please thank them for me!! More