Priority Lexus Virginia Beach - Service Center

Brian was great to work with. Had great customer service and was very knowledgeable. The dealership was very fast and efficient. I look forward to working with this service center Had great customer service and was very knowledgeable. The dealership was very fast and efficient. I look forward to working with this service center again in the near future, More

Prompt and professional car customer service provided by Bonnie. Will come back for car maintenance. Bonnie. Will come back for car maintenance. More

Outstanding service, Brian is a top notch service advisor. He makes you very comfortable and gives you a good understanding about what is needed to keep your vehicle in top running condition. advisor. He makes you very comfortable and gives you a good understanding about what is needed to keep your vehicle in top running condition. More

Efficient. Prompt. Video of work as it is done is especially helpful and helps explain what is done to the vehicle. Prompt. Video of work as it is done is especially helpful and helps explain what is done to the vehicle. More

Great job,friendly and polite, Craig kept me informed and made suggestion on how to keep my vehicle running like new made suggestion on how to keep my vehicle running like new More

Craig, my service man was great! He kept me informed and called when the car was ready. He kept me informed and called when the car was ready. More

Service went very smooth I was kept in the loop at all times , very professional times , very professional More

I’ve had vehicles purchased and serviced at Priority Lexus for 18 years. And the experience is all the same - outstanding. Asst Service Manager, Patrick Worrell and my Service Rep this time, Rosalie, ag Lexus for 18 years. And the experience is all the same - outstanding. Asst Service Manager, Patrick Worrell and my Service Rep this time, Rosalie, again provided the quality service I’ve come to expect. Prompt, efficient, professional, and timely. And, you are provided the added feature of following your vehicle online throughout the service. More

Brian Winslow at Priorty is a topnotch service advisor. Brian gives very clear explanations of the service priorities, schedules, time frame, and choices. He has a thorough knowledge of the Lexus maintenan Brian gives very clear explanations of the service priorities, schedules, time frame, and choices. He has a thorough knowledge of the Lexus maintenance recommendations and a thorough understanding of a customer's expectations in a service environment. I highly recommend Brian as a consultant for all service requirements and needs. More

Very slow and was shocked that my consultant forgot to have my car inspected. I now have to take a trip next month to have my car inspected have my car inspected. I now have to take a trip next month to have my car inspected More