Charles Barker Lexus Virginia Beach - Service Center

Priority Lexus service is great. I really appreciate the courtesy and advice given by Brian, my service advisor. The only reason I didn’t give five stars is because they no longer pr I really appreciate the courtesy and advice given by Brian, my service advisor. The only reason I didn’t give five stars is because they no longer provide a loaner vehicle and I live too far away to have another family, member pick me up for a few hours. More

All the staff are courteous and approachable. Update you on the status of your car when inspected and work being done. Update you on the status of your car when inspected and work being done. More

Craig, my service manager, is great. ..always pleasant & very professional. Lexus service in general is exceptional. Highly recommend Priority Lexus. ..always pleasant & very professional. Lexus service in general is exceptional. Highly recommend Priority Lexus. More

Everything was great and timely . Even gave me a ride to get lunch . Well done Sam. Even gave me a ride to get lunch . Well done Sam. More

Craig met me promptly and courteously at my prescribed appointment time. He explained the service to be provided and gave me an estimated completion time. He escorted me to the waiting lounge and invited appointment time. He explained the service to be provided and gave me an estimated completion time. He escorted me to the waiting lounge and invited me to partake in the coffee and brownies (excellent). He kept me advised with updates throughout the servicing process and handed my keys to me right at the expected completion time. I would summarize my visit as prompt, courteous and professional. More

Outstanding Service Department. Craig Smith is the best. Always anticipates our needs and act quickly to resolve. Each visit is a pleasure Craig Smith is the best. Always anticipates our needs and act quickly to resolve. Each visit is a pleasure More

First Class service! Quality service First - "People" Always......! Special thanks to Craig Smith. What an Amazing service consultant and representative of Priority Lexu Quality service First - "People" Always......! Special thanks to Craig Smith. What an Amazing service consultant and representative of Priority Lexus. He is my GO-man when I bring my car in....Craig is AWESOME (professional, knowledgeable, engaging, and has excellent attention to detail)....He never disappoints! Sincerely, Chris Robinson More

Great service! Easy going, helpful and informative, super cool video inspection that helped explain what was going on. I will be back! Easy going, helpful and informative, super cool video inspection that helped explain what was going on. I will be back! More

Everyone is very professional,courteous and helpful. Clean and organized staging area timely service,Brian was very concerned about my specific needs. Clean and organized staging area timely service,Brian was very concerned about my specific needs. More

My experience from the time I walked into Priority Lexus has been phenomenal. The car buying experience was exceptional and has carried through to my first maintenance appointment. Thank you Lexus has been phenomenal. The car buying experience was exceptional and has carried through to my first maintenance appointment. Thank you More