Priority Lexus Virginia Beach - Service Center

The service was very easy from the scheduling to me dropping it off and being given a loaner til my car. dropping it off and being given a loaner til my car. More

My 2015 Lexus had problems starting. The first problem we’ve encountered in 8 years. Unfortunately we were on vacation near VA Beach, far from our dealer and it was Friday afternoon. B The first problem we’ve encountered in 8 years. Unfortunately we were on vacation near VA Beach, far from our dealer and it was Friday afternoon. Brian Wilson at Priority Lexus in VA Beach asked a technician to stay late to help us. They determined that our supplemental battery needed replacing and took care of it even though they will probably never see us again. We truly appreciate the service. More

Very professional. It was a very pleasant experience getting my car serviced at Priority Lexus and my service rep, Samantha is an exceptional person. It was a very pleasant experience getting my car serviced at Priority Lexus and my service rep, Samantha is an exceptional person. More

It was an extremely satisfying experience. Everything went as advertised and on the schedule I was given when I brought the car in The atmosphere was very pleasant and everyone there could no Everything went as advertised and on the schedule I was given when I brought the car in The atmosphere was very pleasant and everyone there could not have been helpful More

Always great service when I visit Priority Lexus. Corbitt is excellent in communicating with me throughout the time that my car is being serviced. He provides a loaner vehicle when necessary and that Corbitt is excellent in communicating with me throughout the time that my car is being serviced. He provides a loaner vehicle when necessary and that's much appreciated. More

Brian Winslow did a wonderful job getting the insurance claim handled for the leak problem with our car. He was very thorough and responsive. claim handled for the leak problem with our car. He was very thorough and responsive. More

All the staff are courteous and approachable. Update you on the status of your car when inspected and work being done. Update you on the status of your car when inspected and work being done. More

Priority Lexus service is great. I really appreciate the courtesy and advice given by Brian, my service advisor. The only reason I didn’t give five stars is because they no longer pr I really appreciate the courtesy and advice given by Brian, my service advisor. The only reason I didn’t give five stars is because they no longer provide a loaner vehicle and I live too far away to have another family, member pick me up for a few hours. More

Everything was great and timely . Even gave me a ride to get lunch . Well done Sam. Even gave me a ride to get lunch . Well done Sam. More

Craig, my service manager, is great. ..always pleasant & very professional. Lexus service in general is exceptional. Highly recommend Priority Lexus. ..always pleasant & very professional. Lexus service in general is exceptional. Highly recommend Priority Lexus. More