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Charles Barker Lexus Virginia Beach - Service Center

Virginia Beach, VA

4.9
284 Reviews

284 Reviews of Charles Barker Lexus Virginia Beach - Service Center

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May 09, 2025

My service was completed in a comprehensive thorough fashion. I can always count on things being right at Priority Lexus. More

by Drivans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Schiff
May 12, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that you can always count on Priority Lexus of Virginia Beach for comprehensive and thorough service. Thank you for your trust in us!

May 08, 2025

The service was very courteous and professional . i appreciated being told what need to be done and why More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Aguilar
May 12, 2025 -

Priority Lexus Virginia Beach responded

David, we're delighted to hear that you appreciated the courteous and professional service at Priority Lexus of Virginia Beach. Our team always aims to keep our customers informed every step of the way!

May 06, 2025

Samanatha was a very responsive and dedicated customer service representative. She communicated well with the customer as well as the service technician performing the maintenance. She will be one of the More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samanatha Protrosky-five stars
May 08, 2025 -

Priority Lexus Virginia Beach responded

Jack, we're delighted to hear that Samantha's dedication and communication made such a positive impact on your experience at Priority Lexus of Virginia Beach. We look forward to welcoming you back for future service!

May 08, 2025 -

Jack responded

Thank you and you should reward Samantha for her hard work and imitative!

May 06, 2025

Always nice to schedule an appt and have an employee follow servicing throughout the time there. Recommendations are made and questions answered. Good experience. More

by Bgockel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez
May 08, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're glad to hear that our team provided attentive service and addressed all your questions. We look forward to assisting you again in the future!

May 06, 2025

Michael my service rep is fabulous , he is always able to answer may questions and give me honest and accurate advise. He had everything ready when I arrived at 7AM and had my car ready when promised . More

by Cowrjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 08, 2025 -

Priority Lexus Virginia Beach responded

Cowrjc, we're delighted to hear that Michael provided you with such excellent service at Priority Lexus of Virginia Beach. Thank you for sharing your experience!

May 05, 2025

Mike and Team were fantastic. I appreciate how he explained what needed to be done. His communication throughout the whole process was wonderful. Thank you so much for the great More

by constantina.christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
May 05, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Mike and the team provided fantastic service at Priority Lexus of Virginia Beach! It's great to know their communication made your experience smooth. Thank you for choosing us, and we look forward to serving you again!

May 04, 2025

Corbet was actually wonderful as usual. The detailing of my car inside and outside has a lot to be desired. One of the things that it came in for with my windshield and it was not done whic More

by Jill
Recommend Dealer
Yes
Employees Worked With
Corbitt
May 05, 2025 -

Priority Lexus Virginia Beach responded

Jill, thank you for your feedback and I'm glad to hear Corbet was wonderful. I apologize for the oversight with your windshield repair and detailing; we aim to improve on this next time. Please feel free to reach out if there's anything else you'd like us to address before then. Thank you, Priority Customer Relations - feedback@priorityautomotive.com.

May 04, 2025

Brian was efficient and kind. Explained all services being done. Communication was good and I liked the texting option. More

by Martins Schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
May 05, 2025 -

Priority Lexus Virginia Beach responded

Martins, we're delighted to hear that Brian provided efficient service and clear communication at Priority Lexus of Virginia Beach. Thanks for the feedback!

May 03, 2025

Brian Winslow is always a 5 star 🌟 service writer for me. Will go back to him again for my next service visit More

by darrelljohnson2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow service
May 05, 2025 -

Priority Lexus Virginia Beach responded

Darrell, we're delighted to hear that Brian provided you with exceptional service at Priority Lexus of Virginia Beach. We look forward to welcoming you back for your next visit!

May 02, 2025

They are very honest, open, and straightforward with their service and provide the opportunity to have extra services preformed, but completely optional and up to the customer. I never felt pressured or More

by connorj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 02, 2025 -

Priority Lexus Virginia Beach responded

Connor, it's fantastic to hear that you had a positive experience with our team at Priority Lexus of Virginia Beach. We always aim for transparency and customer comfort in every interaction. Thanks for sharing your feedback!

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