"From start to finish, she was pleasant and everyone that..."
From start to finish, she was pleasant and everyone that I met, greeted me with a smile. She made sure I was in good hands
"SERVICE FIT FOR A QUEEN"
The service I received on 18 Jul 2020 from Ms. Laychelle Gilmore was nothing short of outstanding. I told her my desires and she fulfilled. After experiencing something of a disappointing day in Richmond looking for a vehicle I was directed by my companion (who had purchased a vehicle from Ms. Gilmore in Jan 2020 and bragged about the outstanding service she received) to try Ms. Gilmore, within 3 to 4 hours I had been thoroughly informed regarding the vehicle I wanted, briefed on all available amenities and accessories I could purchase, financing availability, signed documents for subject purchase and out the door! Ms. Gilmore's pleasant bed-side manner, hands-on service, knowledge of service was commendable!!! THANK YOU - SEE YOU IN THE FUTURE FOR MY NEXT PURCHASE
"Yvonne was so nice to me when she sold me my car. She..."
Yvonne was so nice to me when she sold me my car. She made the process so smooth, made sure I had a great deal, and made the process quick. She was relatable and even showed me photos of her daughter. Now I see why I was given such a great deal, because my car was a LEMON I’ve had nothing but problems with it in the 6 months I’ve had it and Yvonne could careless all I get is “well I’m sorry but it’s nothing I can do” please don’t waste your time with her you know what they say about used car salesmen. Please get a new car that way you can be assured there’s no issues and maybe you’ll get a salesman that isn’t putting on an act.