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Priority Toyota Chesapeake

Chesapeake, VA

Overview
Reviews
4.5
1,202 Reviews
Call Dealership (757) 213-5000
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1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,202 reviews

December 07, 2024

I like the dealership very much, but the wait is a little long, for state inspection and oil change with appointment, 5 hours. I don't have anyone to pick me up so I have to wait on my car, More

by pchamnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnard
Report | Print
Dec 09, 2024 -

Priority Toyota Chesapeake responded

Thank you for your feedback! We're glad to hear that you enjoy using our dealership for your vehicle's servicing needs, but we apologize for the longer-than-expected wait time. We'll work on improving our efficiency and hope to provide a quicker experience next time. Safe travels until then!

December 06, 2024

Giuseppe was a pleasure to work with and the whole purchase process was very efficient and quick. More

by dLev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giuseppe Lenzo, Zeke Bodrick
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Dec 06, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're delighted to hear that Giuseppe provided top-notch customer care throughout your car-buying process at Priority Toyota Chesapeake. We'll be sure to pass along the kind words, and we appreciate your positive feedback. Safe travels ahead in your new ride! Please don't hesitate to reach out if we can be of additional assistance!

December 05, 2024

Our technician is awesome! He loves what he does & it shows! He excels at customer service & we trust him completely when it comes to servicing my Toyota & new Ford Expedition More

by Janetwilson9172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fortunato
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Dec 06, 2024 -

Priority Toyota Chesapeake responded

Thank you for recognizing Nick's dedication and expertise at Priority Toyota Chesapeake! We're delighted to hear that he provided such excellent service. Your trust means a lot to us, and we'll be sure to pass along your kind words!

December 05, 2024

Kenyan Mullen is the best service advisor ever. He has taken care of my automotive needs for over 15 years. I highly recommend Priority Toyota. More

by Martins4unc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Dec 06, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan has been providing exceptional service for over 15 years at Priority Toyota Chesapeake! Thank you for your continued trust and recommendation. We look forward to serving you in the future!

December 05, 2024

The Service Rep was very professional and helpful. I received a video explaining what was been done to the car and suggestions for future safety and well being of the vehicle. This was very helpful More

by gary.olsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnard
Report | Print
Dec 06, 2024 -

Priority Toyota Chesapeake responded

Gary, we're delighted to hear that our team at Priority Toyota Chesapeake provided you with such a helpful and professional service experience. Safe travels on your upcoming trip!

December 04, 2024

Satisfaction, knowledgeable and professional. Keeps your service status updates from beginning to finish. Training in answering your question. More

by jhodapp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Report | Print
Dec 04, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your positive experience with Priority Toyota Chesapeake! We're glad to hear that our team kept you informed and provided knowledgeable service throughout. We appreciate your feedback and look forward to serving you again in the future!

December 04, 2024

I have already submitted a review and it was a good one. I have no further comments. More

by jeanlvirginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Dec 04, 2024 -

Priority Toyota Chesapeake responded

We appreciate you taking the time to share your experience with us at Priority Toyota Chesapeake! Your support means a lot to our team, and we look forward to an opportunity to assist you again in the future.

December 04, 2024

The sales and service people are easy to work with. This is the 4th car I’ve purchased from Priority. More

by rc_mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Mendez
Report | Print
Dec 05, 2024 -

Priority Toyota Chesapeake responded

Thank you for your continued trust in Priority Toyota Chesapeake! We're delighted to hear that our sales and service teams have made each purchase a positive experience. Looking forward to assisting with your future car needs!

December 02, 2024

Friendly, informative, professional team Ready to serve your clients. I get to see my regular team such as Joe . More

by ana haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Report | Print
Dec 02, 2024 -

Priority Toyota Chesapeake responded

Ana, we're delighted to hear that Joe and the Priority Toyota Chesapeake team provided you with a friendly and professional experience. Thank you for your kind words!

December 02, 2024

The customer service and staff are always amazing. My vehicle is well maintained due to the timely maintenance reminders., More

by gidget6701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Dec 03, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our customer service and timely maintenance reminders have kept your vehicle in top shape at Priority Toyota Chesapeake. Thank you for the kind words!

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