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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,199 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,199 reviews

August 23, 2018

HIGHLY Recommended! My first-ever new-car buying experience at Priority Toyota was great! After first visiting another dealership, where I felt pressure to make a deposit More

by RAV4 Hybrid Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dykes
Nov 13, 2018 -

Priority Toyota Chesapeake responded

Thank you for taking the time to share this. We really appreciate it! Happy driving!

August 22, 2018

Thanks Priority Toyota (Tim) I’ve purchased several vehicles from Priority & I will continue to recommend & purchase from them. Tim made my needs/wants a priority!! Can’t wait t More

by Karenzpriority
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Galarza, Timothy Eure, Jorge Alvarez
Nov 13, 2018 -

Priority Toyota Chesapeake responded

Thank you for taking the time to share this. We really appreciate it! Happy driving!

August 20, 2018

I love My experience I had a good time a pulled up my motorcycle and immediately I had service and a friendly welcoming face came out to help me to find the right vehicle More

by Good days are coming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yerigan
Nov 13, 2018 -

Priority Toyota Chesapeake responded

Thank you for taking the time to share this. We really appreciate it! Happy driving!

August 19, 2018

The only dealership I would buy my cars from. Over the past 15 years, I have purchased 5 cars from Priority Toyota and the experience gets better every time. I don’t think I would consider going a More

by HappyPriorityCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rios, Joey Balsamo
Nov 13, 2018 -

Priority Toyota Chesapeake responded

Thank you for taking the time to share this. We really appreciate it! Happy driving!

August 18, 2018

Found the car we wanted Thanks to Tim for finding the car we wanted. He was very helpful and went the extra mile to show us several cars and get a deal on the one we wanted. More

by Xterra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Diggs, Timothy Eure
Nov 13, 2018 -

Priority Toyota Chesapeake responded

Thank you for taking the time to share this. We really appreciate it! Happy driving!

August 18, 2018

Excellent experience It was great working with Joey. He was very attentive to my specifications. Took time to answer all my questions with great details I was looking for More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Balsamo, Jorge Alvarez
Aug 18, 2018 -

Priority Toyota Chesapeake responded

HI Toni, thank you so much for taking the time to share with us your experience. We are happy to hear that Joey was great to work with, was very attentive to your specifications, and took the time to answer all your questions. We are lucky to have him, and thrilled to hear that you had such an amazing experience buying your new Camry. Happy driving!

August 15, 2018

Great Service Joey provided me with exceptional service. He went above and beyond to meet my needs. I would definitely recommend my family and friends to Priority T More

by blow04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lagarenne, Joey Balsamo
Aug 18, 2018 -

Priority Toyota Chesapeake responded

Thank you so much for taking the time to post a review and share with us your exceptional experience with Joey. We do our best to make sure every guest is welcomed with a friendly smile, and receives VIP customer service. Happy driving!

August 15, 2018

Best car buying experience ever Our visit started with browsing the new car lot. Patrick approached us in a very professional manner and offered to help. He was calm and very polite. More

by Sdhwmh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber, Patrick Yerigan
Aug 18, 2018 -

Priority Toyota Chesapeake responded

It is great to hear that you got a chance to work directly with Patrick. He is very professional, has lots of experience, and we are thrilled that he joined our team. There is nothing better than hearing that you fell in love with the Camry, and we were able to make your buying experience so good. Amber in finance is wonderful, and we thrilled to hear that they they made a life-long customer. Happy driving!

August 14, 2018

Exelent Very nice people, great service, I recommend it.....to everybody, even I don't speak English well they help me a lot.. this is a good place to get a c More

by Isaias157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yerigan
Aug 18, 2018 -

Priority Toyota Chesapeake responded

Thank you so much for sharing this with us. We are happy to hear you received great service, and would recommend us to everybody. It is exciting to hear back from our customers, and thank you again for taking the time to post this review. Happy driving!

August 04, 2018

Scam artist This was the second time at priority Toyota and both times they tried to rip me off. I had NADA and Kelly Blue Book on my phone with the trade in for More

by Scam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot remember
Aug 18, 2018 -

Priority Toyota Chesapeake responded

Thank you so much for sharing with us your experience. We do our best to provide customers with a fair value for their vehicle, and we are sorry to hear that you feel you did not receive this. There are a number of factors that could have led to your vehicle being valued at less then what KBB or NADA had your vehicle listed at. These services offer a value that can be misleading due to the actual condition of the vehicle it may be in when our team gets a chance to appraise the vehicle. We conduct ourselves honestly, morally, and legally. In no way do we ever try to scam anyone. Our Customer Relations Manager would like to speak with you about this further, so we can get a better understanding of the offer you were given, and the vehicle you were looking to get appraised so we can get a better idea of where we could have done a better job in helping you out. You are always welcome to take your vehicle to any other dealership in the area and have them appraise it, and our team would be happy to make you another offer if you are willing to give us another chance.

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