Priority Toyota Chesapeake

I have been going to Priority Toyota for many years. Kenyan Mullen has been my Service Advisor during that time. I have found him to be professional, friendly, knowledgeable and always looking out for w Kenyan Mullen has been my Service Advisor during that time. I have found him to be professional, friendly, knowledgeable and always looking out for whats in my best interest. He has kept my 2002 Camry XLE running like new. I'm a car guy and like many of the other new models that are out now but when I think that I would have to leave the trusted relationship that I have with Kenyan and Priority Toyota. Well it's just not worth it. More

My sales person was very nice, however pretty pushy. My problem has been with the service department. My first problem was with my paint protecting sealant. When I bought the protecting sealant I was tol problem has been with the service department. My first problem was with my paint protecting sealant. When I bought the protecting sealant I was told it would not have to be reapplied. However, I was told by the service department that I had to have it reapplied every six months for a fee. After inquiring more I found out that he had lied just to make me spend more money. Plus, every time I take my car to them for the simplest work, with an appointment, I have to wait for hours. My tires are never rotated when they are suppose to be, but when I contact them about the issue they refuse to answer. More