Priority Toyota Chesapeake

Have always received excellent service from techs and service advisors like Michelle B. Also Elmer from Sales for excellent assistance. service advisors like Michelle B. Also Elmer from Sales for excellent assistance. More

No air added in the tires after the promise that it is included in the services. Not happy about that. Felt disappointed included in the services. Not happy about that. Felt disappointed More

Service department needs a lot of work. A sense of urgency would help! I shouldn’t need to spend a day on an oil change. A appointment is made marking a slot for your service. Not to be del A sense of urgency would help! I shouldn’t need to spend a day on an oil change. A appointment is made marking a slot for your service. Not to be delayed. I have bought two trucks from Priority and like the cleanliness of the business. More

Great customer service and attention. Magnificent tech service. Fast and convenient online payment. Thank you Magnificent tech service. Fast and convenient online payment. Thank you More

Joe Sloan is amazing. He provides the best customer service experience. Very personable and professional. He provides the best customer service experience. Very personable and professional. More

Love the Video where they walk you vehicle showing you everything top to bottom, makes you feel like a mechanic 🤪 everything top to bottom, makes you feel like a mechanic 🤪 More

Service was great however when I arrived to get my car you had 5 service managers sitting and only 2 working with the line out the door. Customer service is not very good and would cause me to look elsewh you had 5 service managers sitting and only 2 working with the line out the door. Customer service is not very good and would cause me to look elsewhere if it continues to be this difficult when picking up your car. Spent 45 mins standing in line waiting to be called. More

The team is always friendly and helpful. but the appointment system doesn’t guarantee next in line service but the appointment system doesn’t guarantee next in line service More

Excellent service and scheduling. Work done in time quoted by service advisor. Very professional and efficient Work done in time quoted by service advisor. Very professional and efficient More

* Initially, treated very well by entry staff thru Michelle at service desk. * She alerted me sbout computer recall * Kept me up to speed on recall, inspection and new-vehicle servicing progress. Michelle at service desk. * She alerted me sbout computer recall * Kept me up to speed on recall, inspection and new-vehicle servicing progress. * Technicians completed all required work within 3 hours- not rushed. * Arrived 2nd in line at 6:15 am for vehicle inspection at 7 am. Michelle and your Techs took great care of our Highlander. HEA More