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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,199 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,199 reviews

November 15, 2024

The service at this dealership is excellent! Not only are the advisors extremely knowledgeable and beyond helpful, they are very empathetic and friendly too! Nancy Showers is my go-to because sh More

by midpacific02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing such a positive review about your experience at Priority Toyota Chesapeake! We're delighted to hear that Nancy and our team have been able to provide excellent service and make you feel like a priority. We look forward to continuing to assist with all your Camry's maintenance needs!

November 15, 2024

Mr Mullen provided excellent customer service, professional and friendly staff! Priority Toyota is the BEST! More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Bea, we're delighted to hear that Mr. Mullen and the team at Priority Toyota Chesapeake provided you with excellent service! Thank you for your kind words and support!

November 15, 2024

I brought my Grandson to the waiting room. I showed him all the features and he was very impressed, especially the café. He also compliment on the Wi-Fi lounge being so private. We were there More

by dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Wollesen
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with us at Priority Toyota Chesapeake! We're delighted to hear that both you and your grandson enjoyed the amenities, especially the café and Wi-Fi lounge. We appreciate your patience during the wait time on a busy Saturday, and we look forward to serving you again in the future!

November 15, 2024

The current service advisor was very friendly and nice. When I needed the service tech to answer questions he did and helped explain things to me. The service lobby and waiting are were both very clean. Th More

by celtfans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Morales
Nov 15, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience. We're glad to hear that our team provided friendly and helpful service, and we appreciate your feedback regarding our shuttle van. Your feedback is valuable and will be used to improve aspects of our service moving forward. Should you have additional questions or concerns regarding your time with us, please don't hesitate to reach out to our team. We hope to have the opportunity to serve you again in the future! Safe travels ahead!

November 15, 2024

They are so professional and efficient! ! Got me in and out in super quick time. Appreciate that as I always wait in waiting room. We only have 1 car so can’t be dropped off!! More

by libbylytton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy, Elmer Hipolito, Joe Sloan
Nov 18, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our team at Priority Toyota Chesapeake provided you with such efficient service! We understand the importance of a quick turnaround, especially when you're waiting on-site. Thank you for choosing us and sharing your experience!

November 15, 2024

Pleasant, courteous, professional encounter with all personnel from beginning to end of my visit. Clean, comfortable waiting area. More

by JC
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michelle , Taryn Kemp, Kristen Wollesen
Nov 18, 2024 -

Priority Toyota Chesapeake responded

JC, we're delighted to hear about your positive experience with our team at Priority Toyota Chesapeake. Thank you for highlighting the pleasant atmosphere and professional service! We're looking forward to serving you again in the future!

November 15, 2024

Kenyan provided his normal excellent service and support. I have used this dealership for several years for service on several Toyota vehicles and have always been satisfied with the service. This is also More

by jcastellow001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny in Parts, Kenyan Mullen
Nov 18, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan, and the rest of our Priority Toyota Chesapeake team have consistently provided you with excellent service. It's great to know that you enjoyed our amenities as well. Thank you for your continued support, and we look forward to serving you again in the future!

November 14, 2024

Have both cars from Priority and always get excellent service. Would never use anyone else for future needs. More

by tdubois47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 14, 2024 -

Priority Toyota Chesapeake responded

Thank you for your loyalty and kind words about Priority Toyota Chesapeake! We're delighted to hear that you've consistently received excellent service with us. Looking forward to assisting with all your future needs!

November 14, 2024

I had the pleasure of working with Kenyan Mullen. He was very knowledgeable and helpful throughout the entire process. More

by wjnewsome
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan provided knowledgeable and helpful service during your visit to Priority Toyota Chesapeake. Thank you for sharing your experience with us!

November 13, 2024

My Wife and I Bought both Our Cars at this Dealership. In 2006 My Wife Purchased Hers. I purchased Mine in 2010. Her Car is now 18 Years old. My Car is now 14 years old. Thanks, to the Exce More

by it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RoSean , Kenyan Mullen
Nov 13, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with Priority Toyota Chesapeake! It's wonderful to hear that Kenyan and RoSean have provided excellent care over the years, keeping both of your cars running smoothly. We appreciate your loyalty and look forward to continuing our service relationship in the future!

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