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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,199 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,199 reviews

November 13, 2024

My service manager is good at getting my Tacoma in on Time and done and advising me on all the services I need done to keep my warranty More

by Blu4159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our service team is keeping your Tacoma in top shape at Priority Toyota Chesapeake! Thank you for trusting us with your vehicle's care and maintenance.

November 13, 2024

Kenyan is the best! He is kind, knowledgeable, and attentive. I am grateful he is my Service Manager. More

by Gigiw.716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan provided such excellent service at Priority Toyota Chesapeake! It's great knowing our team is making a positive impact. Thank you for sharing your experience with us!

November 13, 2024

Priority Toyota of Chesapeake is the very best car dealership. They are trustworthy and very reliable. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Nov 14, 2024 -

Priority Toyota Chesapeake responded

Ann, thank you for the wonderful feedback! We're delighted to hear that our team has earned your trust and reliability. We appreciate your continued support, and we look forward to welcoming you back in 6 months for your next service visit at Priority Toyota Chesapeake!

Nov 15, 2024 -

Ann responded

You are the very best of the best. Looking forward to seeing you again in 6 months. Ann Sawyer

November 13, 2024

I have rarely had any problems with Priority Chesapeake, but the website is completely unusable for scheduling maintenance or anything else, for that matter. I know that has nothing to do with Priority Toyo More

by bpblcleland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan, Gracie Harris
Nov 13, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing this feedback and bringing this matter to our attention. We understand your concern here, and we will certainly address this with our team to ensure improvements are made. In the meantime, if we can be of additional assistance, please don't hesitate to reach out to our team. We look forward to providing a smoother service experience for you in the future.

November 12, 2024

The benefits of priorities for life are appreciated. The service adviser Kenyan is outstanding. He is considerate of customers time and honestly and thorough. More

by pagnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Nov 12, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan provided you with outstanding service at Priority Toyota Chesapeake. It's great to know our Priorities for Life benefits are appreciated, and we look forward to serving you again!

November 12, 2024

It’s too expensive for seniors and you need to give discounts. We sign up for one thing then recommend twice as much. There must be a budget plan. More

by vlhva
Recommend Dealer
Yes
Employees Worked With
Unknown different person each time.
Nov 12, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your feedback! We understand the importance of budget-friendly options and will certainly take your suggestions into consideration to improve our services moving forward. Your input is valuable, and we appreciate you bringing this to our attention. If we can be of additional assistance, please do not hesitate to reach out. We hope to have the opportunity to serve you again in the future!

November 11, 2024

This dealership is top-notch from sales to service. I am a friend of Troy Clifton and he always makes sure we receive excellent care. Jessie in service is my new service manager and he was awesome. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Castillo
Nov 12, 2024 -

Priority Toyota Chesapeake responded

Donna, thank you for your continued trust in Priority Toyota Chesapeake! We're delighted to hear that Troy and Jessie have provided excellent care and service. Enjoy your Highlander, and we look forward to assisting with any future needs!

November 11, 2024

I really appreciate the advice of my service assistant and the service your shops provide. More

by SR71.RIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Nov 12, 2024 -

Priority Toyota Chesapeake responded

Thank you for taking the time to share your positive feedback! We strive for absolute customer care within our service department, so it's wonderful to know that this was reflected throughout your experience. We appreciate you choosing us for your vehicle's servicing needs, and we look forward to an opportunity to serve you again in the future!

November 10, 2024

Services were excellent as usual. I will be a Priority Toyota customer for life as long as they continue at this level. More

by Jjjflako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnard
Nov 11, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that you're pleased with the service at Priority Toyota Chesapeake! Our team is committed to maintaining this level of excellence for our valued customers. Thank you for your loyalty and support!

November 10, 2024

Very professional and reliable service department and advisors. Quality makes my vehicle highly dependable and safe on the road. More

by Q-Driver
Recommend Dealer
Yes
Employees Worked With
Destiny, Neal
Nov 11, 2024 -

Priority Toyota Chesapeake responded

Thank you for highlighting the professionalism and reliability of our service department at Priority Toyota Chesapeake. We're glad to know your vehicle is dependable and safe on the road!

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