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Priority Toyota Chesapeake

Chesapeake, VA

Overview
Reviews
4.5
1,201 Reviews
Call Dealership (757) 213-5000
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1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,201 reviews

November 02, 2024

Finally a dealership with a heart. John Randle and Walter Diggs actually care about people and will listen to you and help you no matter what your situation More

by Jah23517
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Randle
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Nov 04, 2024 -

Priority Toyota Chesapeake responded

It's wonderful to hear that John and Walter provided such caring service at Priority Toyota Chesapeake. We're delighted they could assist you so effectively, no matter the situation, and we appreciate you taking the time to share your experience!

November 02, 2024

Very kind people, very honest and knowledgable financial manager, and streamlined process to get my car More

by dodot91700
Recommend Dealer
Yes
Employees Worked With
Rennatta, Allison
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Nov 04, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that you had a positive experience with our team at Priority Toyota Chesapeake! It's great to know that the process was smooth and efficient for you. Enjoy your new car!

November 02, 2024

My Assistant Service Manager Jessie was extremely helpful and my multiple services were completed quickly. More

by Don C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Castillo
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Nov 04, 2024 -

Priority Toyota Chesapeake responded

Don, we're delighted to hear that Jessie provided you with such helpful service at Priority Toyota Chesapeake. Thank you for sharing your experience!

November 02, 2024

Great place to get a car and Kenyan Mullen is a fabulous service advisor. I would give 5 stars, but without state inspection and oil changes for life on the new and certified used vehicles, I will keep it a More

by l2kbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
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Nov 04, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're glad to hear that Kenyan provided excellent service. We appreciate your feedback regarding the state inspection and oil changes, and we'll address this with our team to improve our customer experience moving forward. We appreciate you choosing us for your vehicle's maintenance needs, and we look forward to serving you again in the future!

November 02, 2024

We’re unable to diagnose recurring rattle or popping and clicking but it is still doing it. Planning to take it back soon. Thank you. More

by sparks001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Showers, Aaron Rainey
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Nov 04, 2024 -

Priority Toyota Chesapeake responded

Thank you for bringing this to our attention. We apologize for the inconvenience and look forward to resolving this issue throughout your next visit. In the meantime, please don't hesitate to reach out to our team if there's anything additional that we can do.

November 01, 2024

Great work and communication by the technician and advisor. Work was performed in a timely manner More

by Simtechrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megean
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Nov 04, 2024 -

Priority Toyota Chesapeake responded

We're happy to have delivered such a positive experience at Priority Toyota Chesapeake! We appreciate you taking the time to highlight our service, and we look forward to assisting with future vehicle needs!

November 01, 2024

Quick, professional service! Kenyan, is always a pleasure doing business with. Thank you, for taking care of my car! More

by Shaunadb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Nov 04, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan provided you with quick and professional service at Priority Toyota Chesapeake. Thank you for choosing us!

November 01, 2024

Thank you so much! Always helpful and fast. I will return again in the future. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Nov 04, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience, Chris! It's great to know that our team consistently provides you with helpful and timely service when visiting Priority Toyota Chesapeake. We're looking forward to welcoming you back in the future!

November 01, 2024

Kenyan is the best. All I have to do is drop off, he takes care of everything. No need to remind him of anything he just handles it. it is great to be able to put you More

by tbthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullin
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Nov 04, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that Kenyan has earned your trust and made your experience at Priority Toyota Chesapeake so seamless. It's fantastic knowing you can rely on him for top-notch service every time! Thank you for sharing your experience!

November 01, 2024

Great service department. The whole dealership has been super each time we've bought or traded. More

by Bobc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnard
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Nov 04, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! It's wonderful to know that both our sales and service teams consistently provide you with top-notch customer care. We appreciate you choosing us for your vehicle needs, and we look forward to an opportunity to serve you again in the future!

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