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Priority Toyota Chesapeake

Chesapeake, VA

4.5
1,198 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,198 reviews

October 14, 2024

Great people to work with and service department is great,, keeps you informed and in and out as quick as possible More

by R.harrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen, Dan Yohn
Oct 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our service department at Priority Toyota Chesapeake kept you informed and made your visit efficient. Thank you for sharing your experience! We hope to assist you again in the future!

Oct 14, 2024 -

R.harrell responded

Kenyan is the best!!!

October 14, 2024

This dealership does excellent work. Kenyan is always professional and considerate. The repairs and maintenance are done right the first time. More

by Blanche
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Oct 15, 2024 -

Priority Toyota Chesapeake responded

Blanche, thank you for the positive feedback! We're glad to hear that Kenyan and our team at Priority Toyota Chesapeake provided excellent service. We appreciate your support and hope to assist you again in the future!

October 13, 2024

Always courteous and friendly. Kenyan is straightforward and he keeps me informed. I trust what he tells me about my car, if I NEED to have this service right now, or can it wait More

by Obrn1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Oct 14, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience with us at Priority Toyota Chesapeake! We're glad to hear that Kenyan has earned your trust and keeps you well-informed about your car's needs. We appreciate the feedback and look forward to serving you again in the future!

October 13, 2024

Great service and care was completed by end of day. This was for 30,000mile service More

by JenRiddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 14, 2024 -

Priority Toyota Chesapeake responded

We're glad to know that our team provided efficient service at Priority Toyota Chesapeake! Thank you for sharing your feedback, we hope to serve you again in the future.

October 13, 2024

The service department has improved since COVID and is now what I remembered it to be a decade ago. Wait lines aren’t as long and usually wait times aren’t that long if you are waiting on your car. More

by leliavann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Lenzo
Oct 14, 2024 -

Priority Toyota Chesapeake responded

Thank you for noticing the improvements in our service department at Priority Toyota Chesapeake! We're glad to hear that your experience with us has been positive and efficient. We appreciate your feedback and look forward to serving you again soon!

October 12, 2024

As usual I was treated fairly and with a friendly dignity. Amazing waiting area for service. I will say I don't care for having to stand in line in the middle of a big lobby to get a service advisor. More

by Jpjacobs070549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Oct 14, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're glad to hear that your service visit was positive at Priority Toyota Chesapeake, despite the wait in line. We appreciate your feedback as this will be used to improve our customer experience moving forward, and we hope to have the opportunity to serve you again in the future!

October 12, 2024

Professional, Polite, Fast, Though, AWESOME bay s always clean and so is the office area. More

by Kalucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Oct 14, 2024 -

Priority Toyota Chesapeake responded

We appreciate you taking the time to highlight our team's efforts throughout your visit at Priority Toyota Chesapeake! We look forward to the opportunity to serve you again in the future. Safe travels!

October 11, 2024

Quick and convenient appointment time very nice customer service keep you informed of progress will come back More

by brownsuglw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Oct 11, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that you had a quick and convenient experience with our team at Priority Toyota Chesapeake! Keeping our customers informed is important to us, and we look forward to assisting you again in the future.

October 11, 2024

The service on my car is always done right the first time. Very professional work More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Oct 14, 2024 -

Priority Toyota Chesapeake responded

We're delighted to hear that our team provides you with professional and efficient service when you visit Priority Toyota Chesapeake. Thank you for sharing your experience! We hope to have the opportunity to serve you again in the future!

October 11, 2024

The staff is friendly and I believe in the quality of Toyota care. They have great amenities available as well. However, the biggest setback is the timing of car service. You're looking at 3 hours regard More

by leakt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Wollesen
Oct 14, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your feedback! We're glad to hear that you appreciate our friendly staff and amenities, however, we apologize for the wait time during your service visit. We'll use your feedback to improve our customer experience moving forward. In the meantime, should you have further concerns, please don't hesitate to reach out to our team. We look forward to an opportunity to serve you again in the future at Priority Toyota Chesapeake!

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