
Priority Toyota Chesapeake
Chesapeake, VA
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This dealership does excellent work. Kenyan is always professional and considerate. The repairs and maintenance are done right the first time. Kenyan is always professional and considerate. The repairs and maintenance are done right the first time. More
Always courteous and friendly. Kenyan is straightforward and he keeps me informed. I trust what he tells me about my car, if I NEED to have this service right now, or can it wait Kenyan is straightforward and he keeps me informed. I trust what he tells me about my car, if I NEED to have this service right now, or can it wait etc More
The service department has improved since COVID and is now what I remembered it to be a decade ago. Wait lines aren’t as long and usually wait times aren’t that long if you are waiting on your car. now what I remembered it to be a decade ago. Wait lines aren’t as long and usually wait times aren’t that long if you are waiting on your car. More
As usual I was treated fairly and with a friendly dignity. Amazing waiting area for service. I will say I don't care for having to stand in line in the middle of a big lobby to get a service advisor. dignity. Amazing waiting area for service. I will say I don't care for having to stand in line in the middle of a big lobby to get a service advisor. But once seen, it was a great experience. More
The staff is friendly and I believe in the quality of Toyota care. They have great amenities available as well. However, the biggest setback is the timing of car service. You're looking at 3 hours regard Toyota care. They have great amenities available as well. However, the biggest setback is the timing of car service. You're looking at 3 hours regardless of whether you have an appointment or the day you come in. That's the difference for me between 4 and 5 stars. More