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Priority Toyota Chesapeake

Chesapeake, VA

Overview
Reviews
4.5
1,200 Reviews
Call Dealership (757) 213-5000
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1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 1,200 reviews

January 01, 2025

Didn’t hesitate to give me a military discount and thank me for my service… I would recommend friends to the dealership. More

by johns4uscfball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
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Jan 02, 2025 -

Priority Toyota Chesapeake responded

Hello! We're honored to have been able to offer you a military discount here at Priority Toyota Chesapeake. Thank you for sharing your experience and for recommending us to your friends!

December 31, 2024

Very professional and it's the little things that that do it for the customers. More

by philhaynes83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
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Dec 31, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're happy to hear that our team provided professional customer care, making a positive impact on your visit. We appreciate you choosing us for your vehicle needs, and we look forward to an opportunity to serve you again in the future!

December 31, 2024

Always had great service. Will most likely buy a few more cars or trucks there in the future. More

by david_cumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Greener
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Jan 02, 2025 -

Priority Toyota Chesapeake responded

Thank you for your feedback! Your continued support means a lot to our team, and we look forward to assisting you in the future with any automotive needs. Take care, and safe travels ahead!

December 31, 2024

Kenyan Martin superb Service Advisor, truly professional and great customer service!! Thank you, much sir!! More

by psaclolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
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Dec 31, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your feedback! We're delighted to hear about your positive experience with Kenyan when visiting our service department! Our team takes pride in providing professional and exceptional service. Your support means a lot to us, and we look forward to assisting you again in the future!

December 30, 2024

I feel like I'm a valued customer whenever I go to Priority Toyota Chesapeake. I bought my previous and current Priuses at Priority. The second one we named Nemo after our salesman. It takes us a good More

by disk-essay-console
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara
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Dec 30, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! It's wonderful to hear that you feel valued every time you visit Priority Toyota Chesapeake. We're delighted you've chosen us for your automotive needs, and we appreciate your continued support. Take care and safe travels ahead!

December 30, 2024

Friendly and easy to work with. Also one of the only places that are capable to work on my car. More

by rodzillaj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Greener
Report | Print
Dec 30, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your feedback! We're delighted to hear that our team provided a smooth service experience at Priority Toyota Chesapeake. We appreciate you choosing us for your automotive needs, and we look forward to an opportunity to serve you again in the future!

December 30, 2024

Great experience,everyone who I met,AJ in Sales,Nancy in the Service Dept. & Car Rental asociate were very helpful. Great to have a cafe,theater and place work on my computer ! More

by j.lucyjr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Showers
Report | Print
Dec 30, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your feedback! We're delighted to hear you had a great experience with our team, and it's wonderful that you enjoyed the amenities as well. We look forward to an opportunity to serve you again in the future! Safe travels ahead!

December 30, 2024

The service was good but the waiting was too long even I have an appointment. More

by delamarmarta79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the person
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Dec 31, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience. While we're glad to know that our team provided quality service, we apologize for any inconvenience caused regarding longer-than-expected wait times. This level of service is not reflective of the efficiency and absolute customer care that my team strives to provide, and we will use this feedback to make improvements moving forward. In the meantime, should you wish to discuss your experience further, please don't hesitate to reach out directly at a time that suits you best. Thank you, Jose Ott - Service Manager - joseott@lithia.com

December 29, 2024

Service dept is excellent. I am always taken care of. Wish mgmt was more available. More

by hayesga2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Lenzo, Kenyan Mullen
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Dec 30, 2024 -

Priority Toyota Chesapeake responded

Thank you for sharing your experience! We're happy to hear that our team consistently provides excellent service, ensuring your vehicle is taken care of. If we can be of additional assistance, please don't hesitate to reach out. We look forward to an opportunity to serve you again in the future at Priority Toyota Chesapeake!

December 28, 2024

Kenyan and Giuseppe are the best! They provide top tier service every time! We appreciate their long standing superb customer service with our family More

by lesliecristea
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Report | Print
Dec 30, 2024 -

Priority Toyota Chesapeake responded

Thank you for recognizing Kenyan and Giuseppe's exceptional service at Priority Toyota Chesapeake! We're delighted to hear that they've consistently provided superb customer care for your family. We appreciate your support and look forward to serving you again in the future!

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