
Priority Toyota Chesapeake
Chesapeake, VA
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Service is fine. Sales price is too high and they base it the service for free. Do the math. They are adding way too much for very little service. Their people are go Sales price is too high and they base it the service for free. Do the math. They are adding way too much for very little service. Their people are good, but they pricing model isn't. More
I went in with the intention to test drive a RAV4 and left with a sweet upgrade from my 2007 Corolla. I had a great, no pressure experience. I’m very satisfied with my experience from the time I walked i left with a sweet upgrade from my 2007 Corolla. I had a great, no pressure experience. I’m very satisfied with my experience from the time I walked in til I drove off with my CPO RAV4 hybrid. More
I don’t like the new phone system they use because it’s difficult to get in touch without the Service Advisor. I do appreciate the ability to schedule an appointment without having to wait for a live Agent difficult to get in touch without the Service Advisor. I do appreciate the ability to schedule an appointment without having to wait for a live Agent. I like the video view of the work when it’s working. More
Always feel safe and acknowledged at Priority. No hidden fees or unneeded repairs. Waiting to check in, another story. The parking attendant (Kevin?) had me park uncomfortably close to other ca No hidden fees or unneeded repairs. Waiting to check in, another story. The parking attendant (Kevin?) had me park uncomfortably close to other cars, something I never do. All of my alarms were going off, his response...turn the car off. Not doing this again! More
I had a great experience at this appointment. Check in was simple and the wait was reasonable. The service advisor was hospitable and got my service requirements scheduled quickly. I especially l Check in was simple and the wait was reasonable. The service advisor was hospitable and got my service requirements scheduled quickly. I especially liked the preview video of the condition of my vehicle and the recommended services. Great job all around! More
Been a customer for approx. 10 years.Toyota is an excellent car maker and Priority is a fantastic dealership. Service delivered was honest, professional and timely. The mechanic 10 years.Toyota is an excellent car maker and Priority is a fantastic dealership. Service delivered was honest, professional and timely. The mechanic and the customer service agent, Michelle Bozeman stayed late to complete the job. Satisfaction is their quality standard. More