Priority Toyota Chesapeake

I went in with the intention to test drive a RAV4 and left with a sweet upgrade from my 2007 Corolla. I had a great, no pressure experience. I’m very satisfied with my experience from the time I walked i left with a sweet upgrade from my 2007 Corolla. I had a great, no pressure experience. I’m very satisfied with my experience from the time I walked in til I drove off with my CPO RAV4 hybrid. More

I don’t like the new phone system they use because it’s difficult to get in touch without the Service Advisor. I do appreciate the ability to schedule an appointment without having to wait for a live Agent difficult to get in touch without the Service Advisor. I do appreciate the ability to schedule an appointment without having to wait for a live Agent. I like the video view of the work when it’s working. More

Always feel safe and acknowledged at Priority. No hidden fees or unneeded repairs. Waiting to check in, another story. The parking attendant (Kevin?) had me park uncomfortably close to other ca No hidden fees or unneeded repairs. Waiting to check in, another story. The parking attendant (Kevin?) had me park uncomfortably close to other cars, something I never do. All of my alarms were going off, his response...turn the car off. Not doing this again! More

I had a great experience at this appointment. Check in was simple and the wait was reasonable. The service advisor was hospitable and got my service requirements scheduled quickly. I especially l Check in was simple and the wait was reasonable. The service advisor was hospitable and got my service requirements scheduled quickly. I especially liked the preview video of the condition of my vehicle and the recommended services. Great job all around! More

I was very impressed with the service I received at this visit! Great job to everyone from the mechanic to my service advisor! Thank you! visit! Great job to everyone from the mechanic to my service advisor! Thank you! More

Dealership went above and beyond my expectations. Would definitely recommend to any looking to purchase or lease. Would definitely recommend to any looking to purchase or lease. More

Been a customer for approx. 10 years.Toyota is an excellent car maker and Priority is a fantastic dealership. Service delivered was honest, professional and timely. The mechanic 10 years.Toyota is an excellent car maker and Priority is a fantastic dealership. Service delivered was honest, professional and timely. The mechanic and the customer service agent, Michelle Bozeman stayed late to complete the job. Satisfaction is their quality standard. More

I really appreciate how honest the technicians are that work on my car. And the professionalism of all the employees that work there. I have never had a bad experience there. I would never consider buying work on my car. And the professionalism of all the employees that work there. I have never had a bad experience there. I would never consider buying a car anywhere else. Thank you to all those who work at Priority Toyota Chesapeake More

Communication could be improved as to during an inspection if something is needed, to speed things along. By the time I was informed I needed brakes, I had to leave it for a third day. Liked the vi inspection if something is needed, to speed things along. By the time I was informed I needed brakes, I had to leave it for a third day. Liked the video of the inspection but audio was not good so couldn't understand everything the tech said. More

The dealership is great, I always recommend friends and family to purchase their vehicles here. The reason you didn't get 5 stars is because the new method of scheduling service is horrible. family to purchase their vehicles here. The reason you didn't get 5 stars is because the new method of scheduling service is horrible. More