Priority Toyota Chesapeake

Always a good job. Check-in has gotten ridiculously slow. But, Kenyan is a rock star and the reason we put up with it. Check-in has gotten ridiculously slow. But, Kenyan is a rock star and the reason we put up with it. More

The dealership itself was clean. All the employees were friendly and extremely helpful. The car I got is in great condition and cleaned before I left. All the employees were friendly and extremely helpful. The car I got is in great condition and cleaned before I left. More

Nancy Showers and Chris Fisher are the best. We appreciate their outstanding support for keeping our Toyota vehicles in good running order and safe. Thank you. We appreciate their outstanding support for keeping our Toyota vehicles in good running order and safe. Thank you. More

Left my opinion on last survey today. Please check it out thank you. Have a good day Please check it out thank you. Have a good day More

Like the dealership but almost 2 hours for an oil change and tire rotation is ridiculous. and tire rotation is ridiculous. More

Fantastic maintenance and customer service. I never used dealership maintenance until I bought from Priority back in 2018. This dealership, from sales to parts to service is simply top shelf. I never used dealership maintenance until I bought from Priority back in 2018. This dealership, from sales to parts to service is simply top shelf. I will be buying and maintaining my vehicles at Priority Toyota. More

From Troy Clifton to Bonnie Larowe. I was treated great and kept informed. I’m happy I was treated great and kept informed. I’m happy More

Good Assistant Service Managers, need more service personal to process the large number of customers. More quality control needed, I have had several issues with incomplete work discovered after leavi personal to process the large number of customers. More quality control needed, I have had several issues with incomplete work discovered after leaving the dealership. I feel the wait is too long. More

Was told on the phone I could make an appointment for an oil change and inspection only to get there and find out my inspection would take hours to get to. I waited there for 4.5 hours for an oil change and oil change and inspection only to get there and find out my inspection would take hours to get to. I waited there for 4.5 hours for an oil change and inspection and then was given the wrong receipt with no keys. I realized this when I went to my locked car. Had to go back in and find someone to give me the correct receipt and my keys. I tried asking someone for help but they said someone else would be back to help me but no one ever did. I ended up waiting at someone’s deck until they decided to come help me. More

Outstanding service by the mechanic Chris M. and outstanding service support by Kenyan Mullen were provided as always. and outstanding service support by Kenyan Mullen were provided as always. More