Priority Toyota Chesapeake

I always take my vehicle to Priority Toyota because they are always very friendly and even after they tell you after you get there late in the day that you are going to wait a long time, they always finish are always very friendly and even after they tell you after you get there late in the day that you are going to wait a long time, they always finish sooner than expected. Thank you Priority! More

Easy to make online appt. Service manager was polite and helpful. Wait wasn’t too long. Affordable. Service manager was polite and helpful. Wait wasn’t too long. Affordable. More

Location is convenient and the service to drop off is appreciated. Car completed timely manner appreciated. Car completed timely manner More

The professional service representative and the time it took for service. The service representative explained the services that were done and those that will soon be needed. took for service. The service representative explained the services that were done and those that will soon be needed. More

Great customer service, great sales team. Always appreciate the great support from everyone involved. Fast easy and reliable Always appreciate the great support from everyone involved. Fast easy and reliable More

Pleasant experience as always, and says a lot when dealing with an automotive dealership. I’ve been working with the same service manager for years hopefully for years to come. dealing with an automotive dealership. I’ve been working with the same service manager for years hopefully for years to come. More

Very clean and friendly dealership. The sales team I worked with was very knowledgeable and helpful in making my vehicle purchase. I did not feel over pressured about making any decisio The sales team I worked with was very knowledgeable and helpful in making my vehicle purchase. I did not feel over pressured about making any decisions, which I was most concerned about heading into the car buying process. When I wanted a night to think about my decision of what vehicle to go with, the team understood and gave me space. They did not harass me with calls like other dealers. When I reached out with questions before and after buying my truck they were very quick to respond. They seemed genuine in wanting to help me. More

Awesome Sales and Service Departments. Friendly and Courteous Staff. Parts Store is awsome as well. Highly recommended. Friendly and Courteous Staff. Parts Store is awsome as well. Highly recommended. More

First time going in for an oil change after purchasing 4 Runner in December and already extremely frustrated. Drove over 30 minutes with a scheduled appointment and left an hour in after being told it woul Runner in December and already extremely frustrated. Drove over 30 minutes with a scheduled appointment and left an hour in after being told it would take another 3 hours. They addressed a stain issue in the front seat when we asked for them to look at back seat. Sat in whatever they sprayed so ended up with wet pants! Beyond disappointed and would never purchase a car from Priority again!! More

Can't get through to service by phone. Website never seems to work when to want to schedule an appointment. Even the "chat" said someone would call or email me. Total bunch of lies!!! They Website never seems to work when to want to schedule an appointment. Even the "chat" said someone would call or email me. Total bunch of lies!!! They had my truck for 5 days. Did the 20K service & replaced the front cab mounts. Were supposed to do the recall but seemed to have forgotten that........glad Toyota sent a reminder to my radio. I thought it was completed. Good service makes for a return customer. Think I'll be looking elsewhere. Truthfully........posting this here cuz it actually seems like the monitor it. Thought my scathing review on their email survey would have gotten some action.....but no Probably would be a bit less upset if it wasn't a 1 3/4 hour trip each way..... More