Priority Toyota Chesapeake

Joe Sloan always provides excellent customer service and both my wife and I are always satisfied with his service. He always puts the customer first both my wife and I are always satisfied with his service. He always puts the customer first More

My service provider, Joe Sloan, was great! He was able to get two recalls completed by closing time, he even stayed late so I could return my rental and not get charged an extra day. Thanks for a great exper get two recalls completed by closing time, he even stayed late so I could return my rental and not get charged an extra day. Thanks for a great experience! More

We have 6 Toyota cars and always go to Joe Sloan because he is so knowledgeable in his job ,respectful, so nice and has very good customer service. he is so knowledgeable in his job ,respectful, so nice and has very good customer service. More

Tammy provided great customer service and kept me updated throughout. I am looking forward to working with her in the future when my next service is due. throughout. I am looking forward to working with her in the future when my next service is due. More

The service that I received from the brown team was great. The representative showed excellent customer service, polite & knowledgeable, overall, I had a very pleasant experience. great. The representative showed excellent customer service, polite & knowledgeable, overall, I had a very pleasant experience. More

I received excellent service at Priority Toyota Service. Having an older car, it is very important that my car is monitored for wear and tear. Kenyan throughly reviewed my car’s condition with me, allowing Having an older car, it is very important that my car is monitored for wear and tear. Kenyan throughly reviewed my car’s condition with me, allowing me to keep my car running for years to come. I can rest easy knowing that my car is taken good care of. Christina Tolentino More

I am going to start out by saying when I purchased my 2020 Toyota 4Runner I was really trying to purchase a TRD pro. I was really attracted to the aesthetic of the pro... however, they did not have one 2020 Toyota 4Runner I was really trying to purchase a TRD pro. I was really attracted to the aesthetic of the pro... however, they did not have one that would be in stock at any point soon so I decided to go with the TRD off-road package. I was assured that the aftermarket department would be able to work with me to get my car to exactly where I wanted it to be. To say I was skeptical was an understatement I didn’t have the vision that Russ had initially. However I’ve had two visits so far to the service department and dealt directly with Russ and he is making my car exactly what I wanted in the pro. I have twice this week taken my car in and been treated with the highest level of respect have been dealt with in a timely manner and given the highest level of customer service I’ve had the pleasure of experiencing in any environment. Russ has walked through estimates, listened to ideas that I’ve had, implemented them, and has been the highest level of a critic on Toyotas work to make sure that I am getting the best service and product that I possibly can. I had such a great experience over the past couple weeks in dealing with Russ and the service department that we decided to purchase a 2021 Toyota Tacoma this week so that my husband can also have his dream vehicle and get it to exactly where he would like it to be obviously utilizing Russ and the service department. I don’t have enough kind words and I don’t feel like writing a review is truly going to do any justice for the level of customer service support respect and satisfaction that we have had the pleasure of experience in dealing specifically with Russ in the service department. If I could give 1000 stars I would do so in a heartbeat and highly recommend anybody that’s even considering looking into having something done to their current vehicle or looking into purchasing a new vehicle request Russ in Priority Chesapeake Toyotas service department! More

My service tech listened to my needs and concerns and took excellent care of me ! I had a time constraint and it was met. Professional and friendly. Thank you! took excellent care of me ! I had a time constraint and it was met. Professional and friendly. Thank you! More

Toyota Priority did a great job of providing care for my car. The service was professional and quick. Thank you for your service and time. car. The service was professional and quick. Thank you for your service and time. More

Kenyan Mullen always treats us well. We have been customers since 2011 and have service two vehicles through Priority. We appreciate the professional and prompt service. customers since 2011 and have service two vehicles through Priority. We appreciate the professional and prompt service. More