
Puente Hills Chrysler Dodge Jeep Ram
City of Industry, CA
806 Reviews of Puente Hills Chrysler Dodge Jeep Ram
This dealership makes false promises they don't intend to keep in order to make a sale. Once the sale of the vehicle is complete they totally ignore the consumer. They don't even return calls or respond to e keep in order to make a sale. Once the sale of the vehicle is complete they totally ignore the consumer. They don't even return calls or respond to e-mails. I regret buying my vehicle from this dealership. More
No customer service skills and will screen your calls, management does not reply to emails or voicemails. Your vehicle will sit for weeks with nothing done to it. Waste of time and money! management does not reply to emails or voicemails. Your vehicle will sit for weeks with nothing done to it. Waste of time and money! More
I was told that I would receive a spare key and owners manual for the truck I recently purchased and was given none of those items nor have i heard anythingback form them. Would not recommend coming here manual for the truck I recently purchased and was given none of those items nor have i heard anythingback form them. Would not recommend coming here More
The service was fantastic. The service person was very knowledgeable and helped us quickly. We told them we were in a hurry, and they got us taken care of without hast. Thank y The service person was very knowledgeable and helped us quickly. We told them we were in a hurry, and they got us taken care of without hast. Thank you. More
Great Dealership! Service person was friendly and helpful. Got my oil change done in a hour like they said. Would highly recommended this place. Service person was friendly and helpful. Got my oil change done in a hour like they said. Would highly recommended this place. More
DO NOT BUY FROM THIS COMPANY! These guys are the most corrupt, unprofessional people you will ever deal with! I was completely lied to about my warranty by the employee working in These guys are the most corrupt, unprofessional people you will ever deal with! I was completely lied to about my warranty by the employee working in the finance department. My wife and I were told everything would be covered bumper to bumper. I paid almost $3,000 for this warranty. My van has had 3 different issues since we bought it and somehow all of them have not been covered under warranty. Now that a cylinder head went out and it's going to be 4 grand worth of work, they are telling me that they switched my warranty company to a different one and that the work is not covered. I told them I never signed any new documentation or agreed to a different warranty company than is on my contract! I was told a manger would call me 5 days ago, and now I cannot get a hold of anyone in the finance department. It appears they are dodging my calls. Meanwhile, I am trying to manage getting to and from work and my wife getting my 2 young daughters to school everyday. We have no time for these games. Do not buy from this compy unless you plan on having to get an attorney at the end of it all. I was also contacted by attorneys to let me know that there was an accident on the vehicle previous to me buying, that the dealer did not disclose. This is illegal! CORRUPT COMPANY. I will update my review, if this matter is resolved . Otherwise, I will be contacting the better business bureau, the california bureau of automotive repair, the California department of consumer affairs, and my attorney! More
My favorite place to buy a vehicle 🚘 and for automobile services. 🎉🎈I’m treated as if I am their #1 Customer! 🥰 Warm welcome every time, best deals and reliability in all kind of car care products and s services. 🎉🎈I’m treated as if I am their #1 Customer! 🥰 Warm welcome every time, best deals and reliability in all kind of car care products and services 👏🏻Ruben is my #1 Car Dealership Manager 👊🏻👋🏻 He is the best loans negotiator 💰💰💰 He is also able to get reduced prices on even the newest top of the line vehicles, plus affordable benefits packages to keep up with the powerful performance of your nice vehicle. Hector is the most knowledgeable salesman in all Jeep models and Gregorio will go above and beyond to make you feel like coming back again and again! Incredible car buying and/or leasing experience 👏🏻 Professional services, large selection of top of the line vehicles and great personnel. I definitely recommend Puente Hills Dodge/Ram/Jeep Puente Hills as one of the best Car Dealership in the San Gabriel Valley area. 👏🏻 More