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Puente Hills Hyundai - Service Center
City Of Industry, CA
4,459 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,459 Reviews of Puente Hills Hyundai - Service Center
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April 28, 2022
George was so helpful, patient and informative. I felt comfortable enough to ask questions without feeling like I was bothering him. He never once pressured me into getting anything else done. He o I felt comfortable enough to ask questions without feeling like I was bothering him. He never once pressured me into getting anything else done. He only recommended services that he felt my car needed. I really appreciate his help. More
by JD
Verified CustomerEmployees Worked With
George Secoff
April 28, 2022
The staff there was amazing from start to finish it was better than any luxury brand experience I have ever had thanks guys you guys are amazing better than any luxury brand experience I have ever had thanks guys you guys are amazing More
by JAVIERO
Employees Worked With
April 27, 2022
Good customer service, friendly workers, good information. jay, Javier, George are great service reps good Communication. information. jay, Javier, George are great service reps good Communication. More
by AGARCIA200908
April 27, 2022
Brought car in to get transmission replaced, waited over 3 months to get parts. Ended up being charged for car rental which they said they would cover and have to wait 2 months to get refund. While car was 3 months to get parts. Ended up being charged for car rental which they said they would cover and have to wait 2 months to get refund. While car was in shop, they called me when they finally got the transmission in and said there's another problem. The main cable to the hybrid battery was chewed up so to replace that it was going to be $2000. I was outraged as it could of happened while sitting there for over 3 months, but they denied it. I had no choice but to replace as they said it would be dangerous. After car was ready, I paid and decided to open hood to understand what was done and there was lots of foam pieces left under the hood. I thought that should of been cleaned up and they say it's not their responsibility. Then after complaining, they finally took it to the back to blow it out. The mechanic did a very sloppy job and left bottles in the car side door. Was not happy about the whole experience. More
by wtan828
April 27, 2022
Great customer service and very helpful Javer thank unas usual always taken care of your customers usual always taken care of your customers More
by LORENAPANTHER
Employees Worked With
April 27, 2022
Good service with quick respond. Thank you so much with your quick service and prompt. Thank you so much with your quick service and prompt. More
by TINA40867
Employees Worked With
April 26, 2022
Helpful, quick and pleasant, on time. Thank you Fifteen word minimum kills wanting to write a comment Thank you Fifteen word minimum kills wanting to write a comment More
by NOEMAIL3
Employees Worked With
April 26, 2022
Long time customer. Got regular oil change, wheel alignment and tire rotation. The spoiler was getting loose so we had the service dept tighten it down, preventing a ve Got regular oil change, wheel alignment and tire rotation. The spoiler was getting loose so we had the service dept tighten it down, preventing a very costly replacement and order delay had it come off the car. We have always worked with Javier Esquivel for several years on all our service. He is a friendly and very knowledgeable service rep. The dealership has been undergoing a long external refresh, which limits customer seating. It is forecast to last a few more months. Something needs to be done to speed this up as there are not many signs of significant exterior progress. More
by terrypotucek
Employees Worked With
April 26, 2022
Handled the recall and was able to provide assistance per needs. Jay was very helpful needs. Jay was very helpful More
by TOMSKANG
Employees Worked With
