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Puente Hills Subaru
City of Industry, CA
69 Reviews
Welcome to Puente Hills Subaru, your trusted destination for new Subaru vehicles and expert Subaru service in Puente Hills, proudly serving West Covina, Industry, Hacienda Heights, Anaheim, and the Greater Los Angeles area. Our dealership is dedicated to providing outstanding customer care and a diverse selection of top-quality Subaru models, such as the Subaru Crosstrek, Outback, and WRX & all-new EV Solterra. Whether you’re in the market for a brand-new Subaru or a dependable pre-owned vehicle, we have the perfect option to match your lifestyle. Our friendly and knowledgeable sales team is here to guide you through the car-buying process with ease, ensuring you enjoy an exceptional buying experience from start to finish. As part of the Bakhtihari Auto Group, we’re committed to your satisfaction and go the extra mile to make every visit memorable. See us today and experience the Puente Hills Subaru difference—we’re excited to help you kick off your next adventure!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 69 reviews
June 06, 2025
Carlos Cerna helped me pick the right vehicle for my needs. I wanted something big enough to haul around the family and materials for home projects yet still small enough to fit in the garage. We test-d needs. I wanted something big enough to haul around the family and materials for home projects yet still small enough to fit in the garage. We test-drove 3 models with some great features I wanted and some I didn't know I wanted. Carlos did a great job explaining the different features in each model and got me a great price for the one I wanted. I'll be coming back to him for my next car. More
by crutchy
Employees Worked With
June 29, 2024
Sales provided very good service , well explained car function, document processing Good service , customer service center function, document processing Good service , customer service center More
by Td738
Employees Worked With
February 06, 2024
Good salesman but that is about it - my first encounter with the service department just to get an accessory installed was a total mess. Took them about 2 hours to solve how to put on a rear bumper cover with the service department just to get an accessory installed was a total mess. Took them about 2 hours to solve how to put on a rear bumper cover on my new Outback. I going to try not to ever go back there again - I knew more about my car than they did!! JUST AWFUL!! More
by tom.giannini
Employees Worked With
December 26, 2023
First oil change for the 2023 Forester. Dropped off the car at 9:15AM for the 9:20AM appointment. Picked up the car at 11:45AM. 2.5 hours for an oil change and no complimentary car wash? Th Dropped off the car at 9:15AM for the 9:20AM appointment. Picked up the car at 11:45AM. 2.5 hours for an oil change and no complimentary car wash? The service was completed around 10:10AM when I noticed the car was pulled out of the service bay to the parking lot. I thought it went to the complimentary car wash and waited. By 11:30AM I SMS the service adviser for an estimated of completion, he said its done and come see him to complete the paper work for pick up. It turned out no car wash and the car was parked unattended in the parking lot while the owner was waiting in the waiting area for more than an hour. What a wasting of time! More
by abghere
Employees Worked With
Luis Toledo
November 03, 2023
I Love the Puente Hill Subaru Dealership/Service Dept. The service advisors are professional and knowledgeable. The technicians get the job done right. Excellent customer service. The waiting area is cle The service advisors are professional and knowledgeable. The technicians get the job done right. Excellent customer service. The waiting area is clean offers coffee and snacks. If service will take time, they offer a ride home. Much appreciated for sure. More
by ermavbarry
Employees Worked With
Brenda Molina excellent service.
