Pugmire Lincoln

From beginning to end, Pugmire Lincoln service is top notch. The service staff is considerate and friendly and works with you to accommodate your schedule. Bob (Service Manager) returns phone calls pro notch. The service staff is considerate and friendly and works with you to accommodate your schedule. Bob (Service Manager) returns phone calls promptly and his goal is always to provided excellent customer service; Bob not only added the "recall" repair work from a notice I received while I was waiting for my service appointment, but also reminded me I had regular service due and offered to add it on during my appointment. I was greeted warmly upon arrival by Billy, who walked me through the loaner car process at the front end and my bill upon my return. Also, being offered a loaner car during my service made it possible for me to drop off and pick up my car on my schedule and to continue obligations without any downtime. When I checked out, I had forgotten to bring my service coupon, but Billy honored it with a smile. All of my service items were completed to my satisfaction as were the warranty repairs and the recall repair. My car was returned to me freshly washed and vacuumed. Wonderful experience all around! More

Thank you for the great service at Pugmire. I appreciate so much the kind and helpful staff. They kept me apprised if how the work was going while I waited. so much the kind and helpful staff. They kept me apprised if how the work was going while I waited. More

Professional, expert technicians, courteous as can be. I have done business with them for years and will continue to. Purchased two cars. Great experiences both times. have done business with them for years and will continue to. Purchased two cars. Great experiences both times. More

All staff were nice and knowledgeable. They had a good amount of inventory in stock. I recommend this dealership and would purchase from them again in the future. amount of inventory in stock. I recommend this dealership and would purchase from them again in the future. More

I’ve bought my last 2 vehicles from Pugmire and have had a great experience each time. All the staff I dealt with were responsive, knowledgeable, and courteous. I will definitely continue to buy vehicles a great experience each time. All the staff I dealt with were responsive, knowledgeable, and courteous. I will definitely continue to buy vehicles from Pugmire. More

After a 6 year hiatus I returned to Pugmire Lincoln for my 8th vehicle from them. As in the past, the experience was excellent. Great to be a Lincoln owner again. Love my 2020 Nautilus! my 8th vehicle from them. As in the past, the experience was excellent. Great to be a Lincoln owner again. Love my 2020 Nautilus! More

Bob will always work you into the schedule to get you serviced . The people at Pugmire's have a great attitude and treat you like family. serviced . The people at Pugmire's have a great attitude and treat you like family. More

Stephen and Bob always go above and beyond the mark to take care of their customers. I highly recommend Pugmire Lincoln for all your service needs. Keep up the GREAT WORK !! take care of their customers. I highly recommend Pugmire Lincoln for all your service needs. Keep up the GREAT WORK !! More

All of your staff was friendly, pleasant and professional. This was our second purchase from Pugmire. We bought a 2003 Lincoln LS in 2006 and came back to Pugmire for our next Lincoln. The pr professional. This was our second purchase from Pugmire. We bought a 2003 Lincoln LS in 2006 and came back to Pugmire for our next Lincoln. The process to find and purchase our vehicle was handled by Mr. Sammy Davis, a most enjoyable gentleman and a credit to Pugmire Lincoln. More

At Pugmire the staff were so pleasant and helpful and easy to deal with on every level. We were so impressed with their sales style we flew in from out Of town to buy our car there and drive it home 50 easy to deal with on every level. We were so impressed with their sales style we flew in from out Of town to buy our car there and drive it home 500 miles the same day. There was no pressure regarding extra insurance or warranty coverage as in most dealerships! our experience was fantastic! Thank you to all the sales staff. More