Pugmire Lincoln

Service Department Rocks! I was able to get my Lincoln MKZ maintenance (and loaner) in a timely fashion. My car was returned to me cleaner than when I dropped it off. Love th I was able to get my Lincoln MKZ maintenance (and loaner) in a timely fashion. My car was returned to me cleaner than when I dropped it off. Love the Pugmire Dealer! More

Great Job Great people to work with. Good customer service, I can always depend on them to be up front with me. I`been with this dealership 44 years and bo Great people to work with. Good customer service, I can always depend on them to be up front with me. I`been with this dealership 44 years and bought several cars and can`t say enough about the friendly and caring staff. More

Great people both in sales and service. I highly recommend. We have 2 Lincolns from Pugmire. A navigator and an aviator. We get all our service work done with them too. recommend. We have 2 Lincolns from Pugmire. A navigator and an aviator. We get all our service work done with them too. More

Very honest and friendly people. It was a pleasure to work with them especially the Internet Manager, Helen. She went above and beyond to make the buying experience as easy as possible. work with them especially the Internet Manager, Helen. She went above and beyond to make the buying experience as easy as possible. More

Great folks to deal with. Direct, straight answers, the right product. Always responsive and friendly, with a wealth if knowledge to help you. My best car buying experience ever! right product. Always responsive and friendly, with a wealth if knowledge to help you. My best car buying experience ever! More

Worst place I have ever been to. Took my vehicle to Pugmire with transmission problems. After 3 times they still couldnt fix it. Took my vehicle to Billy Howell in Cummings and they found the problem i Pugmire with transmission problems. After 3 times they still couldnt fix it. Took my vehicle to Billy Howell in Cummings and they found the problem immediately. More

The experience at Pugmire was wonderful. Great people, service and atmosphere. Everyone was helpful and pleasant. Made the buying experience easy. This is my second purchase from Pugmire service and atmosphere. Everyone was helpful and pleasant. Made the buying experience easy. This is my second purchase from Pugmire More

Just a Great Buying Experience from Beginning to End! Today was the day to pick up my car! A week ago, after just a day of discussions, Sammy and Aaron made what had been a terrible mistake I had made a c Today was the day to pick up my car! A week ago, after just a day of discussions, Sammy and Aaron made what had been a terrible mistake I had made a couple of months ago into a WONDERFUL sales experience! And THIS during a pandemic when I was having to try and correct my mistake while sheltering in place at home. You see, I have always driven foreign vehicles and SUV's since 1999. And there have been a lot of them, just never an American car, except for my play Jeep. But, our family needed a larger vehicle and we had decided on a Navigator. In January, we went large and purchased a Navigator. Unfortunately, we didn't go large ENOUGH... We needed a Navigator L to accomplish our needs. You can imagine the pain of this realization given the depreciation that takes place the moment you drive a car off the lot. AND I didn't figure it out for over a month. Well, I had spent almost 2 weeks negotiating with the dealer I had purchased my previous vehicle from as well as EVERY OTHER Lincoln dealer in the Metro-ATL area...All not willing to help me with my problem and at the end of the day leaving me to feel as I was going to have to live with my mistake. Then Sammy called ME! And within one day we had worked out a deal for a trade that I could very definitely live with. In fact, one that I could even be excited about. And the pricing for my trade (granted it was almost new) was done site unseen. AND when I got to the dealer there was NONE of the haggling or you didn't tell us about this, etc. Just fair-mindedness, and during these dangerous times...A SAFE environment! I couldn't have asked for more. And when they needed to do some work (tinting, clear-bra, etc.) work to my new vehicle, I was immediately placed in a wonderful loaner until my new vehicle was ready. SO MUCH Better than my last experience. These guys are doing it right and have earned by service business. Yes, It's a long review, but these guys deserve it. I look forward to meeting my service adviser and working with these guys for years to come! AND I can't wait try the Pick-up and Delivery Service!!!!! More

Great Customer Service Great service and knowledgeable techs. Mr. Lacey Heard kept me informed about my vehicle and when it would be ready. There was a issue with my tires a Great service and knowledgeable techs. Mr. Lacey Heard kept me informed about my vehicle and when it would be ready. There was a issue with my tires and it was taken care of immediately. The waiting area is very clean and comfortable and they offer you free coffee and/or water. More

Pleased with responsiveness and knowledge of sales person. Before I left with my new vehicle, the salespeople connected me to the computer program the company provides for the vehicle. person. Before I left with my new vehicle, the salespeople connected me to the computer program the company provides for the vehicle. More