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Pugmire Lincoln - Service Center

Marietta, GA

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46 Reviews

46 Reviews of Pugmire Lincoln - Service Center

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June 09, 2018

Great customer service The staff at Pugmire are always friendly and courteous. I own a Ford but prefer Pugmire Lincoln to every Ford dealership in the county. You will enjoy More

by JFCobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 18, 2018 -

Pugmire Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Greg Arrignton – GSM

April 19, 2018

Excellent service i received excellent service. I am very happy with the repairs and the car runs perfectly. I had a very pleasant experience having my car serviced. More

by Helene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Bartholomew
Apr 25, 2018 -

Pugmire Lincoln responded

Thank you for the kind words! Sincerely, Greg Arrignton - GSM

February 22, 2018

Great Service Zach was very professional. I came in for front brake pads but Zach explained to me why I needed a new rotor on the driver's side. He also answered th More

by Savage21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Hassan
Apr 25, 2018 -

Pugmire Lincoln responded

We are happy to hear you received great customer service from Zach! Please let us know if you need anything in the future! Thank you! Sincerely, Greg Arrignton - GSM

February 01, 2018

Another great experience I brought my car in for a scheduled service. The staff was ready for my arrival. It was a quick Check in and prompt service. As usual everyone was cou More

by Jacquelyn Bolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Apr 25, 2018 -

Pugmire Lincoln responded

Thank you for the kind words and the 5 stars! Sincerely, Greg Arrignton - GSM

November 04, 2017

Excellent experience!! They made me feel as if my car was of top priority!! Service Manager Bob Heinze was a pleasure to work with!! I made the hour plus drive in sometime More

by gebohmusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Heinze
Nov 09, 2017 -

Pugmire Lincoln responded

Thank you so much for this wonderful feedback! You’re right, our customers are our top priority and It's fantastic to know Bob was a pleasure to work with during your visit. Thank you for your recommendation. Service: Sincerely, Pat McConville - Service Manager

February 08, 2017

Thanx for the great and prompt service. Prompt and courteous service. PUGMIRE takes SERVICE seriously making me a repeat customer. The service department always returns a clean vehicle. More

by Elaine Moryc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Moryc and Mr. Kelly in service.
Mar 02, 2017 -

Pugmire Lincoln responded

Thank you for the kind words, Elaine. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Pugmire Lincoln Inc, we value our customers and we look forward to seeing you down the road. Warm regards, Pugmire Lincoln Inc Team

February 09, 2015

Excellent service, clean facility Everyone was friendly and knowledgeable. I have never had a problem with service done at Pugmire . Nick Nasser, salesman. Barry Kelly is our servic More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Nasser, sales
May 20, 2015 -

Pugmire Lincoln responded

Thanks for your kind review! We're glad to hear that our team was friendly and knowledgeable! I'm very happy to hear that Nick and Barry were such a help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! I apologize for not addressing your review sooner, but please let us know if there's anything else we can do for you. Best, Service Pat McConville -Service Director Pat@pugmire.com

October 14, 2014

My experience at Pugmire for repairs Overall it was a good experience, I can't afford your prices though because I am a widow and have a very limited income. I would still like to use you More

by Pearldio1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 20, 2015 -

Pugmire Lincoln responded

Thank you for your kind words. We feel our service department is what makes Pugmire Lincoln Inc special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. I apologize for not addressing your review sooner. Please let us know if there is anything we can do for you! Best, Pat McConville -Service Director Pat@pugmire.com

August 16, 2014

Outstanding sales, service and collision repair centers! A few months ago, I purchased a 2011 Lincoln MKX as a result of a recommendation by your Keith Crozier stating that it would be a great and perfect au More

by John LeMore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Crozier, Jay Semple
May 20, 2015 -

Pugmire Lincoln responded

John, thank you for this outstanding feedback. We are so pleased to hear about your experiences with Keith and the Pugmire Ford team. I apologize for not responding sooner, but please let us know if you ever need anything. We are always here to help! Sincerely, Greg Arrington – Greg@pugmire.com

July 21, 2014

A place and people that we TRUST!!! Ron and Bev say: We have been customers here since 1998.. Outstanding service and caring trustworthy personnel are the foundations of our reasons for More

by R&B L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forest, Barry, Nick, William, mechanics,the transport guy, folks, sales, admin, body shop and parts department too.
May 20, 2015 -

Pugmire Lincoln responded

Ron and Bev, we cannot thank you enough for this review and your continued support. Your loyalty to our dealership has proven true and we're so glad that we are able to return the kindness. I apologize for taking awhile to address this review, but know that you both are cared for. If there is anything we can do for you, please do not hesitate to reach out. Best, Pat McConville - Service Director - Pat@pugmire.com

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