Purdy Hyundai

Very disappointing experience. The “face” sales people were friendly and helpful. The finance person was good. The two guys from the office (Sales Managers?) Charlie and Dino were The “face” sales people were friendly and helpful. The finance person was good. The two guys from the office (Sales Managers?) Charlie and Dino were dishonest, arrogant and insulting. If not fired, they should never talk to a customer. You can tell when a person is over their head when they use words like “stuff” and “things” to explain answers to questions. Charlie was full of excuses that didn’t connect. Lots of “used car salesman” phrases thrown around, but for example tried an amateur tactic to tell us the price was going to go up the next day, and that he was losing money; literally told us had $2500 more in it than the published price. I’m sure Purdy is either a charity, or not smart enough to price things to be profitable… Dino takes the award for being the worst service oriented person I have met in my life. After we paid, and were waiting for car to be brought around, we were told they didn’t have a second key to give us, but that we should come back the next day for a second key. When my wife and daughter returned the next afternoon, they were made to wait for a long time, then told they would have to pay for the second key. Dino came out with extreme attitude and drama. My wife simply stated that we were told we would have a second set of keys included in our purchase and were told to come back today. My daughter called her fiancée on her phone to listen to the conversation when he started becoming irrational and offensive. Dino literally pointed at my wife and told her to be quiet because he wasn’t talking to her, and he also said that she had a “Cruella D’Ville look” about her. He cut both wife and daughter off several times, was condescending, angry and rude. My daughter commented that she wasn’t sure she had seen a sexist attitude before, but was certain that was it. His parting shot was “Do not come back even if the receptionist calls you. We don’t want to see you here until I call you.” When I look at the Purdy Group website, it says they are service oriented. Charlie fit into what a used car salesman is characterized to be. Dino is a HR liability. FWIW, I am a VP of Sales for a multi-billion dollar company, so I have a decent understanding of business and sales. More

Ishmael and Charlie were a huge help! They helped me get exactly what I wanted and were really friendly and helpful the entire process! I recommend using Purdy Hyundai! They helped me get exactly what I wanted and were really friendly and helpful the entire process! I recommend using Purdy Hyundai! More

Deno an Matthew was wonderful in helping get into my 26 hyundai santa fe from my hyundai santa fe im really enjoying my new one cause now I can take this one to the car wash if I don't feel like hand washi hyundai santa fe from my hyundai santa fe im really enjoying my new one cause now I can take this one to the car wash if I don't feel like hand washing it if need a new car or used go see this to guy's they are very nice an helpful More

I live in another state and told Matthew Ogle “ We are out of state and need to work this out over email before getting on site.” Matthew made no comment about not being able to do this and I then continu out of state and need to work this out over email before getting on site.” Matthew made no comment about not being able to do this and I then continued to give Matthew Ogle countless information that was requested while I was understanding he was attempting to pull deal terms together. After roughly a week of daily exchanges, Matthew had the audacity to say they will only discuss terms and figures in-person. All the time, pictures and providing private information, Matthew and Purdy Hyundai presented false intentions of working on a deal with, as stated in my first dialogue. Matthew Ogle and Purdy are the sleazy car salesman/dealership that give other car dealers a bad name. Do not support this business More

Dakota and the man he was training were both extremely nice and answered all my questions. Dakota went above and beyond to stay in contact with me and give me car options. he made me feel comfortable nice and answered all my questions. Dakota went above and beyond to stay in contact with me and give me car options. he made me feel comfortable More

Made the buying process super easy, Dakota & Steven were both super polite & very helpful, 10/10 would recommend Purdy Hyundai :) both super polite & very helpful, 10/10 would recommend Purdy Hyundai :) More

This was by far the best car buying experience I’ve ever had! I came all the way from San Antonio to purchase this car so lots of phone calls, videos, and pictures before I made the trip to OK. Andrew was s had! I came all the way from San Antonio to purchase this car so lots of phone calls, videos, and pictures before I made the trip to OK. Andrew was so patient with all of my questions and was very thorough from beginning to end making this process extremely easy. I absolutely love my 2024 Tuscan! Thank you Purdy Hyundai for the great deal and Andrew for being the best salesman ever! More

I just wanted to give a shout out to Bill. We’ve bought two cars from him and we find him to be incredibly honest and patient. I would definitely buy a third car from him. We’ve bought two cars from him and we find him to be incredibly honest and patient. I would definitely buy a third car from him. More