Purdy Hyundai

Misleading pricing and trade-in promises I had a very disappointing and unprofessional experience with Purdy Hyundai on September 7–8, 2026. The vehicle’s original sales price was $25,500. On Septembe disappointing and unprofessional experience with Purdy Hyundai on September 7–8, 2026. The vehicle’s original sales price was $25,500. On September 7, both the salesperson and finance manager guaranteed me a reduced price of $25,000 before any further negotiation. They also guaranteed that the $498 documentation fee would be removed. I was told they would give me $19,000 for my trade-in, with the possibility of increasing it to $20,000 with the general manager’s approval. Before I left that first day, the finance manager specifically told me, “Don’t worry, we are not the kind of dealership that would tell you one price and then go back on it later.” Before I returned the next day, the salesperson texted me that the general manager had approved a sales price of $21,458. However, when I arrived, I was presented with the original $25,500 price, no discount, and a trade-in offer of only $17,000. This was completely different from what I had been promised in person and told over text. When I showed them the text messages and explained these discrepancies, I was told they did not remember the full conversation. I repeatedly asked to speak directly with a manager, but no manager came out. After leaving, I called and specifically requested a manager, yet I was redirected to the same salesperson and told every manager was busy. Based on my experience, I felt misled simply to get me back into the dealership. The worst part was being reassured that they would not quote one price and later go back on it—only for that to be exactly what happened. The lack of transparency, accountability, and direct communication from management was extremely unprofessional. I would not recommend this dealership unless you are willing to be lied to, deceived, and have your time wasted all for the possibility of making a sale. More

Bill chaalan was exceptional in helping us find our new car. The process was smooth and upfront with accurate information. We recommend Bill for your next car, without a doubt! car. The process was smooth and upfront with accurate information. We recommend Bill for your next car, without a doubt! More

Bill chaalan. Bill gave great service paid attention to details showed us the car that we wanted. We will be back to see him and refer him to other clients an exce Bill gave great service paid attention to details showed us the car that we wanted. We will be back to see him and refer him to other clients an exceptional presentation. More

Had a great time, it went quickly, and they were able to work with me to get a good deal. work with me to get a good deal. More

Santina and Purdy Hyundai were wonderful and one of the easiest and pleasant buying experiences we’ve ever had easiest and pleasant buying experiences we’ve ever had More

Bill Chaalan. Amazing guy love his attitude and knowledge. Easy to work with friendly and respectful! Amazing guy love his attitude and knowledge. Easy to work with friendly and respectful! More

Bill Chaalan. Thank you for your service and excellent experience buying a car was so smooth and easy! Thank you for your service and excellent experience buying a car was so smooth and easy! More

Bill Chaalan. Got me the car I was looking for and the payment I wanted. Thank you so much for your help! Got me the car I was looking for and the payment I wanted. Thank you so much for your help! More

Bill Chaalan. was very helpful and great to work with. Made getting the deal done super easy & fast! Very thankful we got to work with him! was very helpful and great to work with. Made getting the deal done super easy & fast! Very thankful we got to work with him! More

Bill Chaalan. Is very helpful, answers all questions, and always willing to go the extra mile! Always have a great experience with him! Is very helpful, answers all questions, and always willing to go the extra mile! Always have a great experience with him! More