Putnam GMC
Burlingame, CA
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I had a great experience at this dealership. Everyone was friendly, professional, and genuinely helpful throughout the entire process. They took the time to answer all of my questions, explained Everyone was friendly, professional, and genuinely helpful throughout the entire process. They took the time to answer all of my questions, explained everything clearly, and provided valuable insight without making me feel pressured. More
James Salvante is a fantastic, knowledgeable, and extremely professional salesman. If you need a car there isn’t a better person out there than James. Loving my Sierra 1500! Thank you, James! extremely professional salesman. If you need a car there isn’t a better person out there than James. Loving my Sierra 1500! Thank you, James! More
I had been to a couple of other dealerships before this, and honestly the experiences weren’t great. By the time I came in, I was expecting more of the same. James ended up making the whole process of buyin and honestly the experiences weren’t great. By the time I came in, I was expecting more of the same. James ended up making the whole process of buying my Honda Odyssey way easier than I thought it would be. He was patient, answered all my questions, and never made me feel rushed or pressured into anything. Thank you James <3 More
Just recently purchased a used Buick Encore and needed to have the AC checked for a possible leak and had an additional warranty. I was shocked to see so many people working in the service department and ho have the AC checked for a possible leak and had an additional warranty. I was shocked to see so many people working in the service department and how clean the work areas were. Anyway, Hong Nong walked me through the process of getting all the information needed and advised me depending on the issue you shouldn't have to pay for this with additional coverage. Anyway, they needed the car for about half a day, and he helped me get transportation back home. They cost more for the work to be done but I believe the work gets done right the first time and they will go out of their way to help the customer without pressure, just suggestions for work needed. Ask for Hong Nong the next time you go in. Tks Rob More
100% hands down the absolute worst service I’ve ever experienced. Bought a $90,000 truck from these guys and been trying to get the windscreen fixed for 4 months. They scheduled service, brought my tr experienced. Bought a $90,000 truck from these guys and been trying to get the windscreen fixed for 4 months. They scheduled service, brought my truck in and then they said they didn’t have the part. Here we are 4 months later, make appointment to get my brakes looked at and the windscreen fixed again. They don’t know how to install it. They’ve had it all day and said they don’t know what they’re doing. ARE YOU KIDDING ME? All day and nothing has been done and they admitted to not knowing what they are doing. Terrible place More
