Putnam GMC
Burlingame, CA
Filter Reviews by Keyword
By Type
Showing 338 reviews
Great service, great people! I go to this dealership regularly for service on my Buick Enclave. They are always courteous, efficient, and they have me back on the road in a reaso I go to this dealership regularly for service on my Buick Enclave. They are always courteous, efficient, and they have me back on the road in a reasonable amount of time every visit. I highly recommend this dealership. More
exactly what you would want in a delaership Peter Spencer was the sales person. He is very knowledgable, and is genuinely interested in making sure you purchase the car you want with no regrets. Peter Spencer was the sales person. He is very knowledgable, and is genuinely interested in making sure you purchase the car you want with no regrets. He did not try and push me into buying anything-in fact it was months before I finally ended up purchasing a new car. He takes the time necessary to explain the process. Once you have purchased a car he remains engaged to make sure there are no problems and bends over backwards for service issues. More
Thank you I brought my Yukon in for routine service. Service representative was great and my car was ready in a very reasonable amount of time. Thank you I brought my Yukon in for routine service. Service representative was great and my car was ready in a very reasonable amount of time. Thank you More
Noe is the man! I just built and brought home my first brand new truck from here. I came to Putnam in Burlingame because of the multiple recommendations for Noe and I I just built and brought home my first brand new truck from here. I came to Putnam in Burlingame because of the multiple recommendations for Noe and I am so happy I did! Noe helped me every step of the way and didnt leave me with any unanswered questions. I had trouble figuring out how to build the truck I wanted online with all of the confusing packages and variations and Noe took the time to personally sit down with me and guide me through it, making sure I got exactly what I wanted! I felt that I was treated with the utmost respect and it made my truck buying experience a great one. I will without a doubt be recommending Noe to anyone in the future looking for a car, just like so many people did for me. Thanks Noe! More
Great experience Very happy with the service I received. Everything was fixed and my service agent was great. I was offered a car to use but did not need it. Very happy with the service I received. Everything was fixed and my service agent was great. I was offered a car to use but did not need it. More
Good and Bad The service at Putnam is Excellent; never had a bad experience with the service providers who service my three GM vehicles, especial Leo Yi; he is "pa The service at Putnam is Excellent; never had a bad experience with the service providers who service my three GM vehicles, especial Leo Yi; he is "par Excellence"; just purchased a 2017 demo vehicle at a very "high" price; expected to get the full five-year warranty but was told "no, this is a used vehicle"; it was never called a "used vehicle" during the purchase talks; asked if there was then any "black Friday" incentive specials? was told "no, this is a used vehicle". My advice; shop around!!! More
Problem resolved Easy to get timely appointment. Regular service plus engine noise on cold start. Kept car overnight to resolve problem. All issues resolved in timely Easy to get timely appointment. Regular service plus engine noise on cold start. Kept car overnight to resolve problem. All issues resolved in timely manner. Service writer very helpful with great product knowledge. Only issue was I think service a bit pricey. More
This is why used car salesmen have sleazy reputations Is it the 1980s? This is your classic old fashioned “slick” used car salesman environment. High pressure, every dumb trick in the book to get you to b Is it the 1980s? This is your classic old fashioned “slick” used car salesman environment. High pressure, every dumb trick in the book to get you to buy. “Someone just called, they are about to come in and buy it, you’d better act fast.” Got really angry when I said I needed to think about it. I ended up buying the same car from a different place. I got a better price and was treated with respect. More
Amazing service We had a fabulous experience leasing a GMC Terrain from Putnam. Every person we worked with - from our salesperson to the finance lead to the GM of th We had a fabulous experience leasing a GMC Terrain from Putnam. Every person we worked with - from our salesperson to the finance lead to the GM of the dealership - were incredibly helpful and nice to work with. I highly recommend going to Putnam for your next car. You won’t be disappointed! More
Best is the business!!!! Great staff! They listen to what you want and make sure you’re happy with your decision. Knowledgeable and courteous to our needs. We felt great about Great staff! They listen to what you want and make sure you’re happy with your decision. Knowledgeable and courteous to our needs. We felt great about our decisions when we left. The staff took the time to explain the entire process and always had an answer to whatever questions we may have had. Definitely will be back! More
