Putnam Lexus

Outstanding Service (Service by Ken) I received outstanding service by Ken who was courteous and totally focused on serving the customer's needs--at a very short notice, after a nail had I received outstanding service by Ken who was courteous and totally focused on serving the customer's needs--at a very short notice, after a nail had gone into a tire of my Lexus SUV! He put my concerns to ease by identifying the problem quickly and explaining to me all relevant details thoroughly. I am grateful for resolving the problem at such short notice because I had a family trip to make the next day. I waited at the service center and he remembered the promised delivery timeline accurately. His friendly and trying-his-very-best-to-help attitudes are most valuable! More

Excellent Service Professional service, met commitments on schedules and cost estimates. No surprises. This was a major service, 155,000 miles, and as would be expected Professional service, met commitments on schedules and cost estimates. No surprises. This was a major service, 155,000 miles, and as would be expected a fair amount of checks and tuning needed to be done. It was a completely within one day. More

Friendly, no pressure, very professional Friendly personnel, no pressure, very professional, answered all questions, if didn't know got back to us. Just a great overall experience. Joe Ja Friendly personnel, no pressure, very professional, answered all questions, if didn't know got back to us. Just a great overall experience. Joe Ja'bari was our contact and we worked with him the entire time. He promptly replied to my initial email. Meet with us the following day. Showed us vehicles that fit our criteria. Just a pleasant experience. Am in my 70s. In my lifetime have purchased a few vehicles, this was the most pleasant. More

nothing but the best experience at Putnam lexus Excellent service and people that work there. Couldn't remember all their names but they all were wonderful and very helpful . Would definitely come Excellent service and people that work there. Couldn't remember all their names but they all were wonderful and very helpful . Would definitely come back there More

All good Everything was great. Everyone at Putnam Lexus were very courteous, accommodating and knowledgeable.. They politely handled my all of my concerns and Everything was great. Everyone at Putnam Lexus were very courteous, accommodating and knowledgeable.. They politely handled my all of my concerns and questions. Thanks.very much. More

Great work and diagnostics. Personal service by Greg Dong. Long-time customer here. Delighted Greg Dong was promoted to service manager. Dependable service, great advice, experienced employees. Bought new and Long-time customer here. Delighted Greg Dong was promoted to service manager. Dependable service, great advice, experienced employees. Bought new and used cars here from Robert Garcia. He's superb, too. More

Five star buying experience My wife and I have never had a better buying experience. David M, who substituted for David J because he was busy, was very help and patient. Both Dav My wife and I have never had a better buying experience. David M, who substituted for David J because he was busy, was very help and patient. Both Davids were very courteous, professional, and accommodating. More

Attention to detail. Greg Dong is always courteous, friendly and so attentive when I bring my Lexus in for routine service appointments. He cares that I get the best serv Greg Dong is always courteous, friendly and so attentive when I bring my Lexus in for routine service appointments. He cares that I get the best service, More

Excellent experience! I walked in to the Putnam Lexus in Redwood City just wanting to look at crossover Lexus ux 200 sport. The color was so beautiful and when driving I fe I walked in to the Putnam Lexus in Redwood City just wanting to look at crossover Lexus ux 200 sport. The color was so beautiful and when driving I felt like I was in the cockpit of a plane. Joe Jabari working with his staff has always given me great deals on cars. I will always go to work with him. I told him he could never quit his job. More

Smooth and Easy - No pressure Joe was great. I felt very comfortable working with him and he made the process go very smoothly. Robert was great with showing me details of the car Joe was great. I felt very comfortable working with him and he made the process go very smoothly. Robert was great with showing me details of the car. John was easy and quick with all the paper work. More