Putnam Lexus

Excellent service Fred explained thoroughly the service needs of our cars and our options. He was friendly and professional. The cost for some of the repairs is quite h Fred explained thoroughly the service needs of our cars and our options. He was friendly and professional. The cost for some of the repairs is quite high and that would be my only complaint. More

Great service, polite and professional Polite, officiant, good job done and very professional services the services was scheduled for two hours, but this time it got the job done in just a Polite, officiant, good job done and very professional services the services was scheduled for two hours, but this time it got the job done in just a little more then a hour, I am very happy about that. More

Excellent service from the team and especially Valentin Lan. Thank you Putnam Lexus! You take great care of me and my car. Valentine Lan explained everything clearly and was very attentive. I needed normal serv Thank you Putnam Lexus! You take great care of me and my car. Valentine Lan explained everything clearly and was very attentive. I needed normal service to brakes and tires. More

Love this Dealership I don't mind driving the 25-odd miles to Redwood City from San Francisco because I know I'm in good hands. Service personnel are top shelf!!! So know I don't mind driving the 25-odd miles to Redwood City from San Francisco because I know I'm in good hands. Service personnel are top shelf!!! So knowledgeable; so helpful. The customer lounge area is always so clean/restrooms too. I don't mind waiting. I can have tea, coffee, eat my lunch, read (take a nap). After servicing my vehicle, I feel like it's brand new all over again! Love you guys!!!! Cannot remember all their names but KUDOS to everyone there!!!!! More

Excellent quickness and nice explanation of the services. I recently moved from Southern California to Palo Alto. All my previous service records are transfe quickness and nice explanation of the services. I recently moved from Southern California to Palo Alto. All my previous service records are transferred from Glendale Lexus to Putnam Lexus with seamless transition. More

435,300 miles and counting! I love my car and Putnam Lexus keeps it going! And they scrape the bug guts off the front window every time I bring it in :-) I love my car and Putnam Lexus keeps it going! And they scrape the bug guts off the front window every time I bring it in :-) More

Fantastic service Wow!!! From the time I drove into the garage til the time I picked up my vehicle, I received prompt, courteous service. The service rep listened to m Wow!!! From the time I drove into the garage til the time I picked up my vehicle, I received prompt, courteous service. The service rep listened to my concerns and checkedout the problem I described and got the mechanics to troubleshoot the problems. I'm very impressed with the service department and would highly recommend the dealership to everyone who owns a Lexus. More

Easy appt from beginning to the end Joe B was great. He was polite, informative and patient with all my questions. Excellent customer service. He also arranged for a loaner car which Joe B was great. He was polite, informative and patient with all my questions. Excellent customer service. He also arranged for a loaner car which was very helpful. We will definitely go back. More

Taking customer service to a whole other level I can not say enough about the services I get at Putnam Lexus. I am treated like royalty every time I bring any of my cars in! I get the same overall I can not say enough about the services I get at Putnam Lexus. I am treated like royalty every time I bring any of my cars in! I get the same overall level 10 customer service whether it’s something big or something small! The employees are so dedicated to what they do and it definitely gives me a piece of mind knowing I can trust such a great dealership with all my automobile needs! More

It was so easy and took care of my car's needs ...which my car "tells" me that it needs when it does!?! As my husband passed away a few years ago and he used to take care of my car, Lexus has pro ...which my car "tells" me that it needs when it does!?! As my husband passed away a few years ago and he used to take care of my car, Lexus has provided a very special help to relieve me of driving/car worries...and I do a great deal of driving and depend on my car! I need you, Putnam Lexus staff! Many thanks ! More