Putnam Lexus

Maintenance service I had a fantastic experience getting my 10,000 mile maintenance. Everyone was very friendly and the communication was excellent. They were done 30 min I had a fantastic experience getting my 10,000 mile maintenance. Everyone was very friendly and the communication was excellent. They were done 30 minutes sooner than they had said. More

Amazing customer service Really nice people,helped me find the car that most interest me the people are really helpful. I would highly recommend going to this dealership. Really nice people,helped me find the car that most interest me the people are really helpful. I would highly recommend going to this dealership. More

Fantastic service! Scheduled an appointment online. Fadi welcomed me when I arrived and promised me they would get the work done quickly. I waited in the customer lounge Scheduled an appointment online. Fadi welcomed me when I arrived and promised me they would get the work done quickly. I waited in the customer lounge, and in about an hour, my car was returned to me. Very satisfied with the service. More

Service Was As Promised & Fadi is the Best Easy to schedule the appointment. Upon arrival, they took my car and serviced it rather quickly. I worked using their wifi, over a cup of coffee. My c Easy to schedule the appointment. Upon arrival, they took my car and serviced it rather quickly. I worked using their wifi, over a cup of coffee. My car was squeeky clean when I got it back. I ask for Fadi every time. He's got the drill down and I appreciate his willingness to always help. More

Everything went smoothly Everyone was friendly and professional. The work was completed as promised. They were able to give me a loaner car once we discovered the work could Everyone was friendly and professional. The work was completed as promised. They were able to give me a loaner car once we discovered the work couldn't be completed that day. They accommodated my schedule for picking up my car and returning the loaner. More

Honesty and Timely Kent was efficient and gave an honest assessment of the work that needed to be done. Very professional and everything was done in a timely manner. Kent was efficient and gave an honest assessment of the work that needed to be done. Very professional and everything was done in a timely manner. More

Fadi excellent Top rate service. Quickly done. Good review of problem and explanation of work done. Price was fair. Liked the fact that car was washed and interi Top rate service. Quickly done. Good review of problem and explanation of work done. Price was fair. Liked the fact that car was washed and interior clean. More

Warrantied Maintenance We brought our 2015 RX in for a scheduled maintenance. The vehicle was finished in a timely matter. We were advised on tire issues that might be comin We brought our 2015 RX in for a scheduled maintenance. The vehicle was finished in a timely matter. We were advised on tire issues that might be coming up without any pressure to purchase. We added an alignment because of tire wear. Vehicle was cleaned and ready for the road. Very single employee at Putnam has been polite and helpful. More

great place to visit We came in for routine maintenance and a problem with my door lock. Fred, my service rep. and Chris in fiance took great care of us and assured us tha We came in for routine maintenance and a problem with my door lock. Fred, my service rep. and Chris in fiance took great care of us and assured us that all the problems with my car would be handled. We needed to come back because a part needed to be ordered. Upon returning to Putnam Lexus, Winston and Greg continued the excellent customer service. I originally bought my car here when I lived in Millbrae. We now live 90 min away ,but continue to come to Putnam Lexus because of the wonderful care they give to all clients and their vehicles. Everyone that works here is friendly, professional and helpful. More

Routine maintenance Timeliness, customer service excellent, kept me updated on progress, waiting area conducive to working while waiting, car vacuumed and windows washed Timeliness, customer service excellent, kept me updated on progress, waiting area conducive to working while waiting, car vacuumed and windows washed before returning it to me. More